For exclusive designs, ethical diamond jewelry, and great prices on engagement rings and wedding ring sets, shop the best online jewelry store, Pompeii3!
Pompeii3 (pompeii3.com) has 292 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
pompeii3.com
Website
pompeii3.com
Category
Jewelry & Watches
Location
Libertyville, Illinois
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 14% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Everything from beginning to end was great.. I'm actually kind of surprised it a lot of the negative reviews. The diamond had a fly in it which made sense for the price, but after taking it to a jeweler and having a few modifications made to it that Jeweler had told me that they could probably get twice as much for the same thing. My (now) wife was extremely happy for it, that made me happy I've got no complaints
BR
Ben R.
Thoroughly pleased
Thus far, I've been thoroughly pleased. The dissemination of shipping information could have been better, but we got through it.
AL
Alma
My fiancé got my engagement ring and…
My fiancé got my engagement ring and wedding band and I love them both! Worth the money! Continue to produce great quality products Pompeii team!
PA
PAUL
I purchased a tennis bracelet for my…
I purchased a tennis bracelet for my wife which needed to be shortened. She absolutely loves it and I would recommend Pompeii3 (Bliss) to anyone. Great service and product
JL
jungyuen L.
Even half star is not good for them!
Even half star is not good for them!
All they say is lying.
I ordered 2 rings for my wedding.
I ordered a ring from Australia, but I accidentally ordered a too large ring for my husband. I made a total of two payments on the recovery page they told me about, but the internet page kept displaying errors on the mail invoice. I sent dozens of international calls and emails over the course of a month. Since their headquarters is in the United States. However, the call was cut off midway, and when I called back, the previous counselor said they would contact me again, but I couldn't answer. Even after three weeks, they still asked me to pay extra for international shipping. The problem is their internet page. Their detailed page stated that ring exchange was very easy, but the counselors were busy passing the buck on their work to each other and failed to properly resolve the issue. Exhausted, I had no choice but to cancel the ring exchange. I requested a refund (due to their problems on their website) after failing twice, but even after three weeks, the refund was not received, and although they said they will offered credit as an apology, there was no follow-up action at all. There is no apologize credit on my account. Hahahahahah. I sent them three phone calls and over 20 emails. However, there is no response at all. The refund, return, and exchange pages on their internet page induce payments and display error messages. I still haven't received my refund.
PG
Pat G.
Their word is true
I’ve ordered many pieces of jewelry and have always been very happy with them. If for some reason it wasn’t what I thought I wanted they keep their word and either remake it or refund my money. At this time I’ve ordered 9 different items and are very pleased
PE
Penny
Worth the wait.
The process seemed slow at first but it was on our banks end because they thought might be fraudulent charges. However once it was approved we got the package in about 2 weeks. They still look as beautiful as the day they arrived
PA
Pat
Love the service
Love the service! Thank you for making my wife’s day special without breaking the bank. Quality with speed. You’re my new go to for jewelry.