PoloniexReviews of poloniex.com

Worst company to deal with, won't let you withdraw funds will make you jump through hoops and not get back to you

Le pire des exchanges, de la daube en bar , il m ont volé mes hash ai!! Service client qui prend pour un bête et fait aucun geste, vraiment une calamité, a signaler au régulateur.

This is a total scam! the fees are just ridiculous. i escalated the case to ROSE LANE (GP) and they retrieved it all

Total scam. Cost hundreds of $ in fees to transfer a small amount of bitcoin. Transaction cost 95% of what I was sending.

Vol,escroquerie, attention a vous.... _240€.non récupérables. Pourquoi l état ne bloque pas ce site....

I was misled by false reviews and nearly lost everything. I owe everything to those in the bio who stepped in when I needed it most.

Hi everyone, I want to share my story as a warning to others and to hopefully find help or advice. Since November 2024, my Poloniex account has been completely locked, despite me completing every possible verification step—often several times—and providing all requested documents, videos, and proofs. What happened? - In November 2024, I started account verification (#1747860). My first documents were rejected for being scans instead of originals. I fixed this promptly. - Shortly after, I requested a change to my registered email (#1748124) after temporary loss of access. The process still hasn’t been finalized properly. - Since July 2025, I have submitted every single verification the support asked for: multiple videos with the handwritten note (“Disable 2FA for [my email] Poloniex account + today’s date”), ID documents, and submitted everything via their Security Reset portal (#1803264, #1803265). Every time: no result, vague replies, or demands for impossible documentation (e.g., deposit proofs from now-defunct exchanges like Cryptopia). - I have FULL access to my email address and 2FA. - I have provided dozens of identity verifications, as requested by their own instructions. My problem: After more than eight months, my account remains locked. I cannot access my coins or withdraw anything, and the support just keeps asking for more stuff or gives copy-paste answers—sometimes for weeks with no concrete update. Key issues: - Support demands verification that is impossible (e.g., deposits from exchanges that no longer exist). - No single clear explanation or a transparent, actionable checklist for what is 'missing.' - All evidence fully provided—for months. I am starting to believe this is willful obstruction. I now feel forced to go public and warn others. If you are thinking of using Poloniex, be prepared for the possibility of losing access to your own funds for reasons outside your control. Community: - Has anyone experienced something similar recently with Poloniex? - Any tips on escalation, legal routes, or direct contacts, maybe a regulatory complaint from the EU? - Is anyone aware of class actions or ongoing regulatory investigations involving Poloniex? If you have crypto funds on Poloniex—think twice and maybe start withdrawal procedures NOW before something similar happens to you! Thanks for reading. I can provide a detailed timeline and evidence to anyone interested. Let’s make sure stuff like this gets the attention it deserves!

My account on Poloniex has been locked for almost two weeks. Despite multiple contacts with customer service, they keep delaying the unblocking with various excuses. The customer support response is very slow and ineffective. Funds deposited on this platform are unsafe as withdrawal functions are often arbitrarily frozen. Highly not recommended. Il mio account su Poloniex è bloccato da quasi due settimane. Nonostante i molteplici contatti con il servizio clienti, continuano a rimandare lo sblocco con varie scuse. Il supporto clienti risponde molto lentamente ed è inefficace. I fondi depositati su questa piattaforma non sono sicuri, poiché le funzioni di prelievo vengono spesso bloccate arbitrariamente. Fortemente sconsigliato. 我在Poloniex平台上的账户被封已经快两周了，联系他们客服多次，他们总以各种理由拖延不给解封，客服响应非常慢且处理问题效率极低。资金进入平台后非常不安全，提现功能常被无故冻结，风险极大，极不推荐使用。