Ivan S.
I submitted a support case months ago…
I submitted a support case months ago and I am still waiting for a proper help. I am never going to use this service again.

Poloniex is one of the longest-standing cryptocurrency exchanges in the industry, serving global users since 2014. Built on a foundation of security, reliability, and innovation, we are committed to delivering a seamless trading experience for crypto users worldwide.As part of our mission to make crypto trading more accessible, Poloniex now offers 0 Fee Trading, allowing users to trade without worrying about transaction fees. Together with a broad selection of digital assets, deep liquidity, and 24/7 market access, Poloniex provides a cost-efficient and flexible trading environment for every type of trader.Guided by our vision of being “Your Home for Crypto,” we continue to invest in platform security, product innovation, and user experience, helping our community navigate the digital asset economy with confidence.Poloniex — Always On, Trade Freely. Trade with Zero Fees.
Poloniex (poloniex.com) has 398 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Ivan S.
I submitted a support case months ago and I am still waiting for a proper help. I am never going to use this service again.
Alt V.
They list rare tokens so you move to the exchange your USDT then block withdrawals saying there is a temporary issue and then they delist the asset that they will never list again. I had thousands stolen with this trick. Their assistance service is trash that only copy-pastes the same answers again and again to everybody. Justin Sun is the scammer behind Poloniex and HTX. It is only a matter of time until he is sent to prison.
Bhavesh C.
This Exchange is completely a fraud. They have first disabled the wallet of my coin Dogelon, I have sent multiple tickets to ask when it can enable so I can withdraw my coin or sell it. But the same reply their support people were sending that the wallet is not working properly, so we have temporarily disable that wallet for uncertain period of time and we will notify you once the wallet is resumed and the coins will automatically deposited in your wallet. But in the meantime, they sent a circular about the number of coins which are going to delist from the exchange and the ELON was there. Now the wallet was under maintenance, and they sent the circular of delist the coin???? So, neither i withdraw the coin nor I can transfer because the coin's wallet was under maintenance. I completely loss my funds and I sent a message via X, to mark Mr. President of United State who can take a legal action on this exchange. This is just a fraud.
Ivan G.
They have been blatantly lying to me for a year about being able to withdraw my assets to a wallet once they would fix a problem. They never did and after this time they simply delist it and said that they cannot check my balance anymore. They are trash of the worst kind. Thinking about all the stress and anguish about requesting again and again part of my life savings placed in this exchange… Its owners should be in prison.
Estafados Por P.
Estafadores. Farsantes. Ladrones. Envíenme correo y hagamos una demanda colectiva. Enviemos a los responsables a la carcel Envíenme correo a estafadosporpoloniexgmail.com y con la demanda colectiva nos van a tener que dar una respuesta estos ladrones
Sergio V.
Me han robado mis elon , llevo meses intentando recuperarlos y dicen que están en mantenimiento , los elon ya los perdí ahora los akita que tengo siguen en mantenimiento y seguro q también se los quedarán , UNA ESTAFA
Thijs M.
They steal from you!! Don't ever use this exchange, all my crypto is gone. No response from helpdesk. Don't ever use this scam
AH S.
Trust me, do NOT use this chinese scam exchange, they screwed everyone! dogelon on maintarance for around 1 year and then they announced to delist.. gave us time to withdraw till 25 april but guess what. still cant withdraw. everyone lost money !