PlymouthvanlinesincReviews of plymouthvanlinesinc.com

Very professional and organized. Move went well.

I had the best experience with Plymouth. I had the pleasure working with Kay and Travis. Moving from California to Illinois with a 5 bedroom house and a completely full garage felt overwhelming especially with a newborn and our dog, but they made the whole process easy and smooth. The crew was friendly and Jonathan was very helpful! I'm so glad we chose this company and would definitely recommend them!

They recently moved our four bedroom home from CA to TX. The movers were amazing and went above and beyond. They paid attention to detail especially with our fragile items and antiques. They throughly wrapped all of our furniture with moving blankets and had extra materials to crate an extra large painting. The movers Eric, Jonathan, Juan Carlos and Christian were very professional, respectful, kind and hard working. They informed us every step of the way and addressed any concerns we had. Moving is stressful but they managed to take a lot of the stress off of our shoulders. We were quoted 2-3 weeks for delivery and they delivered it proficiently within that timeframe. I would highly recommend this company to anyone moving long distance or locally. A++++

I moved from Los Angeles to Coos Bay OR. I cannot recommend this company enough! They were so kind and nice on the phone and helped with all my questions. On the day of pickup the crew that arrived were very nice and professional. I was all over the place and trying to manage getting everything done. They helped calm me by helping me pack and getting everything taken down. My dog Bam got out and one of the crew members helped me get him back, which I'm thankful for!! I have never used a moving company before this but absolutely happy with my decision!!!

I moved from San Diego California to Springfield Illinois the experience was amazing if I had to do it again I’d 100% go with Plymouth! Ashley was very helpful with ensuring my move was easy and stress free!

Company helped out a lot . Can not emphasize enough thanks again

Great Customer service friendly office staff & delivery men

This one star review is based on the execution of delivery and a representative named Adam who contacted me regarding the delay of my delivery. I had been given a window of 5 to 14 days for delivery, April 16 was pick up and by April 27th or so, I was told the delivery would be on Sunday the 3rd of May. I had made it clear from the beginning that deliveries were not allowed in my building on Sunday prior to pickup. They then moved delivery to Monday May 4th. I received a text that morning at 6am that they were here and left because their truck did not fit to the docking area. The dock doesn't open until 7:30 when they could have been guided in by the Dock Manager who has guided in countless semi trucks over the 17 years has has worked here. I believe an experienced company and driver would have checked the logistics or even asked me well before the morning of delivery. The delivery was rescheduled to the next day with an additional 1800.00 for the new truck they claimed they had to use. When I expressed my outrage at the situation, I was offered a 300.00 discount for the new truck, or the option of not having my things delivered. I didn't feel the amount matched the inconvenience and wrote Adam a text to reflect that. I also mentioned that all these facts would be included in my review. Adam called me and the highlights of the call were, he suggested rescinding his original discount if I were going to write this in a review anyway. He then offered me an additional 100.00 off if I were to sign a statement stating I would not write a review. When I suggested that sounded like a bribe, he accused me of blackmailing him with a review. He also stated I would be taking food off of his table. In my opinion, Adam has a great deal to learn about customer service and problem resolution. He was quite unpleasant to deal with. Given all of these circumstances, I could never recommend this company.