Finally! Enjoy a Lasting Hair-Free and Smooth Face Without Damaging Your SkinWith its 17mm discs, the Pluxy™ Epil Pro 3.0 gets to hair 4x shorter than waxing, plucking it straight from the root and keeping it from growing for up to 4 weeks, ensuring that it grows thinner with each removal.
Pluxy (pluxy.co) has 776 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
pluxy.co
Website
pluxy.co
Category
Salons & Clinics
Listed on Five Star Index
2026
About these reviews
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The company replied to 68% of reviews.
Latest
Most recent review: October 2026.
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Very happy with my Duo bundle, I was replacing my original Pluxy after my puppy decided to chew it, and saw the bundle offer, what a bargain, I have no need to book for waxing at the salon anymore or do it myself - yay. I have the epilator now which can come traveling with me and they are great gifts too. Thanks Pluxy Team from Michelle
Response from PluxyDec 26, 2024
Hi Michael, thank you so much for your wonderful review! It’s great to know the Pluxy Duo bundle has been such a game-changer for you, saving you salon trips and making hair removal so much more convenient, even on the go. Sending warm wishes to you and your adorable pup from your Pluxy family!
DJ
Deborah J.
Excellent facial epilation tool
This product works well & is easy to operate. It’s import to read the instructions carefully to get the most benefit. I am delighted with my purchase.
Response from PluxyDec 24, 2024
Hi Deborah, thank you so much for sharing your wonderful experience! We're thrilled to hear that you're finding Pluxy effective and easy to use. Your tip about carefully reading the instructions is spot on—it’s the key to making the most out of it.
We’re delighted that you’re happy with your purchase, and we’re here if you ever have any questions or need assistance.
BE
Beuving
Oplichters
Oplichters, heb het 2maanden geleden besteld en niets ontvangen, ook geen reactie op 2 mails ontvangen.
Response from PluxyDec 22, 2024
Hi Beuving, we deeply apologize for the frustration and inconvenience you've experienced. We are fully committed to promptly addressing and resolving your concerns.
After a thorough investigation, we could not find an order or transaction that matches your information nor could we locate any previous messages from you. To assist you effectively, we kindly ask that you email us at [email protected] with your order number.
We truly appreciate your patience and understanding and look forward to resolving this matter for you as quickly as possible.
JA
Janis
Its costs a fortune to return it to Texas
I had seen so many videos for the pluxy pro saying how it will change your life if you have problems with facial hair so i ordered it directly from the pluxy pro website as i had previously tried to order it on amazon but had to send it back because it was not a pluxy pro. Once it arrived i used it for about three weeks because it said to keep trying. It did work on fine facial hair but not for thicker hair like it said it did, which didn't help me at all. Contacted company to arrange return only to be told i would have to return it to Texas. This then cost me £27 to return it. They did refund me the £76 i paid. I would just like to say to anyone thinking of buying one. Only buy it if you can afford to lose nearly £30.
Response from PluxyDec 22, 2024
Hi Janis, we sincerely apologize for this experience. Your satisfaction is our top priority, and we regret that we fell short of meeting your expectations. As with many beauty tools, individual results can vary due to differences in hair type, skin type, and the learning curve of finding the perfect technique. This is the reason why we offer up to 90 days of money-back guarantee.
We’re glad to hear the refund for the device itself was processed successfully, but we understand this does not fully compensate for your dissatisfaction. We genuinely value your input and are continuously working to improve both our product and our customer experience.
If there’s anything further we can do to assist you or make things right, please don’t hesitate to reach out to us at [email protected]. We are here to help.
YU
Yuridia
Many products say"it works" and for…
Many products say"it works" and for that I was skeptical and hold of on buying it for a long time. My birthday was coming up and I said why not. The best decision I ever made. I even regret not buying it before. It truly works. Don't hesitate like I did. The Pluxy Epil Pro 3.0 really works. I did unfortunately encounter a small issue with it but as soon as I reach out their customer service was right on it. I had a great experience with their customer service representative her name was Sheryll.
Response from PluxyDec 18, 2024
Hi Yuridia, thank you so much for your lovely review! We’re absolutely thrilled to hear that the Pluxy Epil Pro 3.0 has been such a game-changer for you.
It means the world to us that you took a chance on Pluxy, and we’re so glad to have exceeded your expectations. We truly value your patience and are delighted to hear that our customer service team was able to resolve the issue promptly and ensure you had a great experience.
Wishing you smooth, carefree days ahead, and a belated happy birthday!
PM
Peggy M.
Amazing product!
This little device is miraculous! I’d about given up on any hope of getting rid of and/or reducing my dark, coarse facial hair on my upper lip and chin. Well, I found the answer in Pluxy! It’s quick, hair growth is massively slowed down, and it grows in much finer and lighter.
Thank you, Pluxy! It’s wonderful not having to shave twice a day!
Response from PluxyDec 16, 2024
Hi Peggy, thank you so much for your kind words! We’re thrilled to hear that Pluxy has made such a positive difference for you. We truly appreciate your support, and we’re so happy you found the solution you were looking for with Pluxy!
Wishing you continued success with your Pluxy journey!
KC
Kimberley C.
Doesnt work
Doesnt work. Unfortunately have wasted my money and I've tried several days, different directions etc and now have cuts and grazes. Deeply disappointed.
Response from PluxyDec 13, 2024
Hi Kimberley, we apologize if your experience fell short of expectations. Your satisfaction is paramount to us, and we're dedicated to resolving any issues. Our agent has already reached out to offer assistance. We're eagerly awaiting your response and are fully committed to finding the optimal solution to address your concerns.
JA
Julia A.
If I could give a 0 stars I would
If I could give a 0 stars I would. The marketing promised pain free and safe but it was incredibly painful, did not work and I have permanent scarring on my face. I sincerely believe that any positive reviews are likely fake. I tried to return the product via their 90 day return policy and product guarantee. I followed their instructions to initiate a return and have received no response. Stay clear. Not safe or effective and their return policy is a sham. Unfortunately I purchased it and used it to get primped for holiday get togethers and pictures and showed up with damaged skin, scabs and now scarring.
I received Pluxy's response here. The "resolution" that was sent to me on Dec. 1, was $33.04 store credit without any mention of any problem or dissatisfaction I had with their product. They called it "reward". This is not the refund promised in their ads for this product. Why would I want to buy more of their products? I stand by my first review and want to reveal the real truth behind their response.
Response from PluxyDec 13, 2024
Hi Julia, we are deeply sorry to hear about your experience and the distress it has caused. At Pluxy, the safety and satisfaction of our customers are our utmost priorities, and we sincerely regret that we fell short of meeting your expectations.
We want to assure you that incidents like this are extremely rare, and Pluxy products are designed with safety in mind.
Upon reviewing your case, we can confirm that our team responded to your initial email last December 1, 2025, and offered the best possible resolution at the time. However, we’re sorry if our message didn’t reach you. To ensure we fully address your concerns, one of our agents has reached out to you again with a resolution plan.
We value your feedback and are committed to making things right. Please kindly get back to us at your earliest convenience so we can resolve this to your satisfaction.
