PluxyReviews of pluxy.co

Response from PluxyJul 11, 2026

Hi Nancy, We're truly sorry to hear about your experience. We understand how frustrating it is to pay for express delivery and have your order arrive well past the promised timeframe—especially when it was for an important event. This isn't the experience we want any of our customers to have, and we sincerely apologize for the disappointment. We'd appreciate the opportunity to look into what happened and make things right. Please reach out to our support team with your order number at [email protected], or send us a private message, and we'll investigate this as a priority. Thank you for bringing this to our attention. — Pluxy Team

Response from PluxyJul 11, 2026

Hi Kerri, Thank you for your kind words! We're so glad to hear you're enjoying your Pluxy. We also appreciate your suggestion about offering replacement heads separately. Feedback like yours is incredibly valuable, and we'll be sure to share it with our team as we continue to improve our products and offerings. Thanks again for your support! — Pluxy Team

Response from PluxyJul 11, 2026

Hi, Thank you so much for your kind words! We're delighted to hear that our support team was able to respond quickly and resolve your issue. Providing excellent customer service is something we strive for every day, so it's wonderful to know we met your expectations. We truly appreciate your support and thank you for choosing Pluxy! — Pluxy Team

Response from PluxyJul 11, 2026

Hi Roxie, We're sorry to hear about your experience and understand how frustrating this situation has been. We've looked into your case and can confirm that our team has reached out to you. If you haven't seen our response yet, could you please check your inbox as well as your spam or junk folder, as our email may have been filtered there? If you're still unable to locate our message, please let us know or contact us at [email protected], and we'll be happy to resend it and continue assisting you until everything is resolved. Thank you for your patience, and we appreciate the opportunity to make this right. — Pluxy Team

Response from PluxyJul 11, 2026

Hi Wanda, Thank you for your kind feedback! We're delighted to hear that you found it easy to order your product. We appreciate your support and are thrilled to have you as part of the Pluxy community. We hope you love your purchase! — Pluxy Team

Response from PluxyJul 11, 2026

Hi Eileen, Thank you for your wonderful feedback! We're so glad to hear that you found the ordering and payment process quick and easy. We appreciate your support and hope you continue to enjoy your Pluxy. Thanks for choosing us! — Pluxy Team

Response from PluxyJun 24, 2026

Hi Felicia, We're sorry to hear about your experience and understand your frustration. We're disappointed to learn that the product did not meet your expectations. We'd also like to address your concerns regarding the additional charge, as we never want our customers to be surprised by billing matters. Our support team would be happy to review your account, investigate the issue, and work toward a resolution. Please reach out to us at [email protected] with your order details, and we'll do our best to assist you as quickly as possible. Thank you for sharing your feedback. — Pluxy Team

Response from PluxyJun 23, 2026

Hi Tonya, We're sorry to hear that the product didn't work as expected for you. We understand how disappointing that can be. Please contact our support team at [email protected], and we'll be happy to look into your experience and assist you further. — Pluxy Team