PluxyReviews of pluxy.co

Response from PluxyMay 22, 2025

Hi Beth, We sincerely apologize if your experience fell short of expectations. Your satisfaction is paramount to us, and we're dedicated to resolving any issues you may have with your order. Our agent has already reached out to offer assistance. We're eagerly awaiting your response and are fully committed to finding the optimal solution to address your concerns.

Response from PluxyMay 19, 2025

Hi MaryAnn, Thank you for sharing your experience, and we're truly sorry to hear that using Pluxy was painful for you. That’s never the experience we want for our customers, and we completely understand how frustrating this must have been. We would really appreciate the opportunity to make things right. Please send us an email at [email protected]. Our team is fully committed to helping you and ensuring you’re properly taken care of. We also want to share that when it comes to facial hair removal, especially on sensitive skin, it’s common to experience some discomfort at first. Factors like hair thickness, skin sensitivity, and even hair growth direction can play a big role. We usually recommend starting with smaller areas, avoiding too much pressure, and allowing your skin to rest between sessions. That said, your comfort always comes first, and we’re here to help find the best solution for you.

Response from PluxyMay 19, 2025

Hello Yvette, Thank you so much for your kind words and wonderful review! We’re absolutely thrilled to hear that you had such a positive experience with both our team and the Pluxy product. It truly means a lot to us to know that you felt cared for and supported—providing attentive and helpful service is exactly what we strive for. We’re also so happy that Pluxy is delivering the results you expected! Your recommendation to family and friends is the highest compliment we could receive. Thank you again for being a part of the Pluxy community!

Response from PluxyMay 16, 2025

Hi Katy, Thank you for taking the time to share your experience. We're truly very sorry to hear about the trouble you've had reaching us. We completely understand your concern, and please know that we’re fully committed to resolving this for you. Could you kindly send us an email at [email protected] with your order number? Once we have that, we’ll be able to assist you right away with the return process. Thank you again for your patience—we're here to help every step of the way.

Response from PluxyMay 16, 2025

Hi Pam, Thank you so much for your kind words! We're so glad we could assist you quickly and help sort things out with your order. It truly means a lot to us to hear that you had a positive experience—your appreciation made our day! If you ever need anything else or have any questions in the future, we're always here to help. Wishing you and your daughter all the best with your Pluxy!

Response from PluxyMay 16, 2025

Hi Marcia, Thank you so very much for your kind words. It truly means a lot to us! We're so glad we could support you through the return process and that you felt well taken care of. Your appreciation and patience made it a pleasure to assist you. If you ever need anything in the future, we’re always here and happy to help!

Response from PluxyMay 15, 2025

Hi Lorraine, Thank you for sharing your experience, and we're truly sorry to hear that our product wasn't a good fit for your skin type. We completely understand that everyone’s skin is different, and your comfort and satisfaction are very important to us. We are fully committed to ensuring that we fully resolve this matter for you, and one of our customer care agents has already reached out to you directly and offered assistance. Please feel free to check your inbox (and spam folder just in case), and reply at your convenience so we can make sure this is resolved promptly for you. We appreciate you giving Pluxy a try, and we're here to support you in any way we can.

Response from PluxyMay 13, 2025

Hi Heather, Wow, thank you so much for your wonderful review! We're thrilled to hear that both you and your sister have been enjoying your Pluxy — and even more so that our team could quickly resolve the issue with your unit. It means a lot to us that you took the time to share your experience. We know how frustrating that post-menopausal hair can be, and we’re so glad Pluxy is making a real difference for you. Thank you again for your trust and support!