Welcome to PSBridal.com where you will find only Authentic Designer Bridal and Formalwear at Guaranteed lowest prices. We strive to offer only the best customer service and prices online!
PSBridal.com (plussizebridal.com) has 232 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Clothing & Underwear · Durham, North Carolina
Excellent
Clothing & Underwear · Pittsboro, North Carolina
Excellent
Clothing & Underwear · Greensboro, North Carolina
Excellent
Clothing & Underwear · Matthews, North Carolina
Excellent
232 approved reviews, newest moderated first
Rena P.
Customer service for this website was wonderful. I spoke to an actual person who helped me and answered all my questions as well as contacting the manufacturers about the eta of my dress. Staff was polite and friendly. If I ever had to buy another dress I would certainly consider this website again.
Andrea
I was in a time crunch to get a specific designer for an upcoming wedding I was in. I called and spoke to a customer service rep to make sure I could get this dress in time. She put me on hold and called the designer's manufacturer directly to get a date the dress would be shipped. It arrived sooner than expected and was exactly what I had ordered. This was a very smooth process with no problems at all! I highly recommend their website.
Mona H.
I was first told that I could return my dress if it didn't fit for a $50 restocking fee. I received my dress and it does not fit. I called and asked what I could do and was informed that they don't normally take designer dresses back but that she would talk to the designer about exchanging the dress for a larger size and she would call me back. I waited two days and never got a call back. I called again and got voicemail so I request a call back. Nothing! Now although beautiful, i'm stuck with a dress that I can't wear.
Response from PSBridal.comJun 12, 2012
Hello Ms. Howell, We are sorry to hear that you were disappointed with our company. Our 5 day return policy applies to Bridal Gowns size 16 and up only. Unfortunately our mother of the bride dresses are an "All Sales Final" purchase as stated on our return policy page. This is due to manufacturers restrictions. We do apologize if you did not receive a return call on this. We do make every attempt to call our customers back with information received from our designers. Unfortunately we were still awaiting a call back from the designer on this and had no new information to give you. Sincerely, Staff@psbridal
Masrosa
My dress is simply beautiful. My alterations are few, and I love it!
Mary Anne R.
Very happy with plussizebridal.com. I only ordered an accessory but the quality, customer service, and promptness was exceptional. After ordering I had to make a change to my order and it was handled perfectly. My order arrived a couple of weeks sooner than promised. Will recommend this website to others and if the need arises would not hesitate to order from them again.
Amanda
I don't usually fill out these surveys, but I was so impressed with PS Bridal, people should know what a great experience I had! Their customer service was ALWAYS friendly and went above and beyond to answer my questions. Shipping was timely and the dress was in great shape. The price for my dress was the cheapest I found anywhere. If I ever need another dress, PS Bridal will be the first place I go!
Robyn G.
Ps Bridal has the most amazing staff! Always helpful, willing to answer questions. Dresses are beautiful and delivered on time. Do not me afraid to order online, they make every step of the process comfortable. Service ad products of the highest quality. And the prices are great! Thanks everyone at ps bridal for making my shopping experience perfect!
Heather
I was liery of ordering my wedding gown on line. Lets face it - you are not seeing it in person and sadly there are so many scams out there who knows what you will get. With that said - my experience wtih PS Bridal as far from that! Everything has been perfect. My dress even arrived ONE MONTH early! My dress is perfect. I love everything about it. It was exactly what I thought and more!