Jennifer
Love this rug
Beautiful rug, great service
Response from PlushRugsOct 26, 2026
Hi Jennifer, Thanks for taking a moment to leave us a review, we hope you enjoy your new rug for years to come! - The PlushRugs Team

PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
PlushRugs (plushrugs.com) has 680 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jennifer
Beautiful rug, great service
Response from PlushRugsOct 26, 2026
Hi Jennifer, Thanks for taking a moment to leave us a review, we hope you enjoy your new rug for years to come! - The PlushRugs Team
Leslie I.
WRONG ITEM! You sent me the wrong item (same item # but totally different from the picture on your website!) and I felt like I had to jump through hoops to return the darn, WRONG item! Very frustrating experience. I will not order from PlushRugs again!
Response from PlushRugsOct 18, 2026
Hi Leslie, I'm sorry to hear that your rug didn't arrive as expected. I understand how frustrating it can be when a product differs from what you anticipated based on the photos. The product photography provided by our manufacturers often features larger rug sizes, and certain design details can vary in smaller sizes. We recognize that these differences could be communicated more clearly and apologize for the disappointment. That said, I did personally review your correspondence with our team and wanted to clarify the return process. When a customer reports receiving an incorrect item, we simply request photos to verify the issue. Once you provided those photos, complimentary return shipping labels were made available to you via email within 24 hours. While we understand your disappointment, we do feel our team handled your return promptly and reasonably, and I believe that's an important distinction to make. We're sorry we weren't able to meet your expectations and wish you the best with your future purchases. - The PlushRugs Team
Homeowner
The rug we received is beautiful and plush, just as pictured online. We love it.
Response from PlushRugsSep 30, 2026
Thank you for the review, we're so glad to hear you love your new rug! - The PlushRugs Team
Von B.
Deliver was fast. Rugs were gorgeous!
Filomena C.
I wrote you an Email a week ago...please read it!! It was detailed and very complimentary!!!
Response from PlushRugsSep 21, 2026
Thank you for that email Filomena, we truly do appreciate all of the compliments and we are very grateful to still be your go-to for the special rugs that go into your home! Please let us know if you ever need anything! - The PlushRugs Team
Maria
First, rug better than described. Combination of various shades of blue is exceptional. Gorgeous rug. Ships as promised, arrives on time. Great value for the price. Love it.
Response from PlushRugsSep 21, 2026
Thank you for your review Maria, we're thrilled to hear you love your new rug!! - The PlushRugs Team
Mary V.
Great service…real people respond. I highly recommend them. Mary Vahey
Response from PlushRugsSep 21, 2026
Thanks for the review Mary, our team is always here if you ever need help again in the future. - The PlushRugs Team
Christina
PlushRugs had exactly the rug and runner I wanted for my client and at a terrific price. I also needed additional customer service support, and the assistance I received was courteous, kind, and efficient. To top it off, my order arrived within seven days. Thank you!
Response from PlushRugsSep 21, 2026
Thank you so much for your kind words Christina, we are so proud of our team and to get this kind of feedback reminds us we're doing something right! We hope your client loves their new rugs, please come back and shop with us anytime. - The PlushRugs Team