PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Went online due to my schedule for weight loss medication. I went through their system, including the reason for my visit and my location. Both of which were verified when the video appointment started. No problem, a script was sent and lab work ordered. Never got anything about the lab work, so sent a message. What I got was reply stating my prescription had been canceled. Yep canceled. So I called customer service. First was them saying my appointment was with a different doctor than who I actually saw. Get that cleared (hopefully). That is when they are oh it’s canceled since you live in a state where we can’t prescribe obesity medication by telehealth. I ask why didn’t the system catch that? Oh it’s not a flag in the system. Well since you can’t help me am I getting a refund? Nope.

They gave me a prescription, but only for one month.

I explained to the doctor a medication that I had previously used safely and another class of medication that I had used with side effects and undesirable results. She prescribed a medication of the latter class at a time when it was important I receive benefits from it and it made me quite ill and temporarily unable to function to complete the very activities that I needed help from a med to be able to handle. Days later, I sent her online details from FDA for their approval of an eye drop to alleviate presbyopia, a benign condition, that I substantiated as the only eye condition I have. There were no medical records or lab tests done for the previous encounter where strong medication and a serious diagnosis was made (that was misaligned with the facts I supplied), yet she refused to prescribe the eye drop, citing that it was for glaucoma and I should go to the eye doctor to be tested for glaucoma and have them prescribe it. This whole disruptive experience has cost me about $100.

Useless...I had my usual sinus infection that I get the same time every year,but the doctor said I had to get a covid test first,so no antibiotic for me.Promptly cancelled my subscription.NOT EVERYTHING IS COVID!!!!

Plushcare thinks a bad review is fake. Reference 1970365. Doc niwdooG will tell you about OTC options while her cat plays in front of the camera during your "medical" visit. Doc llehctiM will tell you about OTC medication and offer no treatment as well. Plushcare "doctors" do not seem to be able to prescribe anything. But if you want to pay to hear about OTC medications Plushcare is the place to be.

I would give zero stars if I could. I spent $169 for a 20-25 minute session with a therapist. Nowhere on the website does it say how long the the sessions last. How long are you paying for? Because $169 for less then 30 minutes is straight up WRONG!!! So how long are the sessions supposed to last??? Nobody had told me yet. DON’T WASTE your TIME or MONEY on therapy sessions at PlushCare. Complete scam!!!

They certainly do a bait in switch. My 5 minute appointment refill cost $119.00 for 30 day supply. Look elsewhere.

I spent 119.00 to talk with a doctor about my Covid cough…. She basically said if it gets worse go to the hospital… and asked me if I was vaccinated…. I would never do this again….plus you are automatically added to pay a monthly fee…. I am disappointed with myself that I thought this would be a good idea😳