PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

This is a two-part review: as for the doctors, if you get a good one, they are terrific. As for Plushcare Customer Service, they are absolutely horrendous. Virtually no help resolving issues, insurance, etc. For me, personally, it’s been 2 1/2 months of a total runaround. There are much better services around. Use them.

This place uses deceptive advertising. They pop up as 15 min dr consult for rx ozempic" "get ozempic rx online" etc and when you join they set up a dr videocall and the dr does not give you the prescription they advertise. Its like a regular dr service but online, so Im better off seeing my regular dr if Im gonna be doing labs, trying other stuff first, and so on..All this takes time and thats fine but please DONT DECEIVE me with a fast and ez prescription story to get me in.

I would have given more stars if it was for the initial doctor I spoke to originally the doctor had a beautiful bedside manner she asks all the right questions she heard you out and she made her diagnostic what's what was spoken to her she offered to give me a doctor's note understanding I needed to find a dentist but needed provide to my work before I did unfortunately my mom passed away within a day of speaking to that doctor understandably mentally I was not able to make it to the dentist although I did take the antibiotics today I woke up with my mouth swollen on the left side when the air hits it and it's swollen on the left side so I make an appointment with plushcare I want to emphasize on either of these appointments I did not request anything for pain at all not my objective the doctor that called me was abrupt and cold and disregarding I asked her if I can have a doctor's note because I don't have a primary dentist just to be noted my dentist retired so I didn't know if I was going to be able to get into one on Monday or Tuesday as well as I am an operator which obviously causes me to typically speak constantly allowing the air to hit my tooth and while my mouth is swollen she told me when I find one they can give me a doctor's abruptly hung up the phone call without any other ways I can ease the pain come down this morning or anything else I can do for you just to hang up and denied doctor's note however the antibiotics were prescribed which I did need I hope to be able to somehow get off work within the next couple of days to get into the dentist and fortunately my work doesn't work that way it's not like ot was free I paid for this out of my pocket to be treated so coldly I'm very disappointed very disappointed and I don't know if I just delete the app off my phone or do I close the account do I have to wait you know 72 hours to make sure all the payment went through I just need to know how to close my account mostly at such a sensitive time right now I did not needed to be treated that way All I can say is wow I'm glad I was treated *******UPDATE****** Bottom Line Quentin Tarantino Style When your Pride is bigger than your Oath as a Doctor. From the beginning of all of this.The rude Doctor had my Chart noted.Only she may Authorize my Doctors Note. Also I was going to place another appointment with another Doctor.Although I was told even if I did that my Chart had been noted. Which will impact the decision of the new Doctor giving me one. However she will not.Patient to get Doctors Note when she visits Dentist.Because my work attendance policy.A Doctors note must be provided at the time of Absence. For it to be excused. I closed my Account with Plushcare,I am sure it is just one patient to them and of No importance. It has been 2 days of pain so far and hope to get in to see a Dentist Saturday.I have never been treated do badly. I am so confused what I could of done to a Doctor I never met before this.I hope one day she is made to feel the way she has made me feel. I was going to display the back and forth Emails but do not know how.I still might.

Doctor rushed through appointment in 2 minutes and prescribed me antibiotics. Thankful for the medicine but it’s a complete and utter waste of money for something I already knew I needed lol

I want to give plushcare a five star rating but the app would not let me use my insurance which is a problem for me. If it had I would rave about the dr and how easy it was to use.

I was expecting a good service but he was telling me that he could not hear me and just like that in about 2 minutes he just close the phone . I was expecting for him to call back but the doctor did not. So what I did was called the customer service to have my credit card be refunded and the lady just told me that doctor said i just have to go see a doctor who could check me up. With this kind of service I would say it would be my first and the last for PlusCare Virtual

Everyone was very nice, professional and courteous: however it took over 2 weeks and lots of emails, phone calls, and faxes to get my COVID results. My wife and son went to the same facility and had there results in 2 days! I travel for a living, and was at. My second destination before I had my results. Fortunately I knew until key west my contract with people would be very limited and my exposure was limited. But the frustration I had to go through to get my results was extremely disappointing, and would discourage me from ever using telemedicine again.

awsome one problem you dont except my insurance so ill have to leave plush care my insurance ebms,thanks but is what it is bye