PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Horrible experience. Dr. Mehreen Malik was 10 min late to our call didn't not apoligize and when I mentioned this to her she got defensive and hung up the phone. I know have to call their billing apartment to get another time to get a prescription.

Wish I could go lower than 1 star. PlushCare seems to care about one thing, and that’s money. Once they have it, you’re on your own. I ordered an at-home blood panel for over $100. It took about a week and a half just to arrive because they didn’t even ship it until nearly five days after the order. I sent the sample back a week and a half ago and have heard absolutely nothing since. No confirmation it was received, no status updates, no results… just silence. Customer service is a joke. You don’t get a real response, just automated emails with irrelevant “help” articles that don’t address your issue at all. Then they have the nerve to follow up asking you to rate the response, which feels almost insulting given how useless it is. At this point, it feels like a complete scam. If you try PlushCare, be prepared to chase your own money and potentially file a chargeback.

The Dr. was great. They charged me, without letting me know there would be fees, $70 for some reason and then charged me $20 for a monthly subscription that I never signed up for. Besides the $40 co-pay, I paid an extra $90. It was convienant, but not that convienant.

My doctor was dismissive and the call lasted about 30 seconds. He told me the care I’m looking for does not exist and advised me to go back to my previous provider. When I mentioned my own research, he responded, “just because it’s on Google doesn’t mean it’s true.” I left the call feeling deflated and dismissed. Speaking to a doctor should feel like a safe space, and this experience was the opposite. This is why so many people keep their problems to themselves. This was the worst care I’ve experienced, and I canceled my membership immediately after.

Total scam artists do not use they will never stop billing u no matter how many time u tell them ur not in a membership

Appointment got canceled

Absolute nightmare, had to call in again for a dumb billing mistake from the apps part And then finally got an appointment, which they then proceeded to send my lab order to QUEST when I said LABCORP multiple times and there was no way to get back into contact when it was not a BILL related query!! Funny how that works magically; now I’m stuck for a whole weekend without a test done because of a telehealth doctors negligence

PlushCare does not accept many insurances. I have Emblen health and Medicare lacrosse and Blue Shield. I signed up with PlushCare. They did not tell me they don’t accept these insurances and then I got charged $155 a couple weeks after the appointment it’s a scam stay away from it