PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

I had an incredibly negative experience with Dr. Taralee Adams. As a registered nurse, I have a good understanding of my own health, but Dr. Adams dismissed my concerns and challenged the symptoms I was explaining. Instead of listening or offering support, she made me feel as though I was completely wrong about how I was feeling. Her bedside manner was completely lacking, and it was disheartening to be treated this way by a medical professional. I expect to be heard and treated with respect, especially when discussing my health, but unfortunately, I did not feel that at all during this visit. I would not recommend this online telehealth or physician based on my experience.

Website wasn't transparent about GLP1, Dr was late, kind of rude, was talking to someone else in the room to make sure they wear sunscreen - hello - HIPPA? That person heard my name and birthdate. Pretty much was told to get labs and schedule back with her in 2 weeks - another $129 and I felt like they were going to 2 week me several times. Then when I had questions rushed me through it and hung up on me!

If you like endless loops of copied and pasted generic responses this is the app for you. What you won’t get is actual help unless you are actually speaking to the doctor. The doctors seem great but you pay a copay every time and it seems like they are deliberately incompetent with communication to force you to book more sessions. It’s bordering on fraud, if not fraud.

It’s impossible to cancel your account. It feel incredibly shady. BEWARE

Been waiting over 45 minutes for the doctor. Never showed

Literally charging my account when I never signed up for this and I am literally all the way in Australia. Never even been to the US. I don't know how this happened, but these charges have been going unchecked. I'm just glad I've caught it, albeit almost 100$ deep into my pockets.

Booked an appointment. Sent instructions to download app. Received message, app not compatible with my android phone. Contacted company by text and asked to cancel appointment. Attempted to cancel appointment by phone- too busy to answer phone -had to wait for return call. The appointment comes before the return call. They charge for the visit, plus a $75 late fee for an appointment missed due to their technology and staffing issues.

Terrible…showed up 5 mins early like the text directed , waited 30 minutes . Doctor no-showed the appointment. App would not allow me to re-schedule. My card was charged $129.00 and was unable to get anyone on the phone to help. You have a better chance of getting quality service at a Dunkin’ Dougnuts drive through.