PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Absolute SCAM. Called at 10pm on hold with a booked meeting with Dr Rakab who after showing up late by 15 minutes, looked at me ignored me and said another doctor would treat me. Logged off without telling me what to do and a random email indicating I was rescheduled. This was for my 9 year old daughter. I booked again and was forced to pay again and then he cancelled me but they took the money again

I needed a rescue inhaler before leaving for vacation. My physician made an error calling in the prescription --4 hours, several messages and phone calls later they seem unable to have the doctor correct the error and they refuse to either refund the visit or give me a new one. So I am forced with either paying their exorbitant fees to get a second doctor to write me the prescription that the first doctor refuses to send in, after agreeing to do so. I had used plushcare for years, but no more! (And by the way--they list reviews next to their doctors, but I could find new way to access the review system, so I suspect all those testimonies are bot-authored.)

IF I COULD GIVE ZERO STARS I WOULD! SAVE YOUR TIME AND YOUR MONEY. They do not do what they claim to do. They are in bed with the medical prescription industry and will NOT work to help insurance cover the costs regardless the diagnosis you have documented with labs. I had 2 visits and both times told the doctor I would write an appeal to my insurance and he simply would not listen and would only push me towards weight loss medication when instead I am needing medication to help insulin resistance. Its not a reputable place for medication its a medication popping facility just pushing drugs to people for weight loss not actual doctors who look at the big picture.

WARNING. Absolute worst tele-health company. Utterly disorganized and will make you wait for days for your prescription and most likely you won't even get a script because they will try to get you to take more test even if you've provided the same test result from less than 2 years prior. Never go to this company as their doctors know nothing about menopause or HRT. edit: you want to investigate? I've called and sent emails several times. This company is a total SCAM! Women beware!

In 2023 I did a one time telehealth visit because it was weeks before I could get in to see my doctor. The other day I noticed that I’ve been charged almost $20 a month for 2 years. My fault for not looking closely at my credit card statement but I never would have knowingly signed up for a recurring service.

Group of scammers and thieves. They keep charging me even after I have cancelled the subscription. STAY AWAY!

Not what their web site said. Within two minutes I am told to go to an urgent care and they would not give antibiotics. Had to go somewhere else to get help

It says they take your healthcare, but I tried it, and it said it was out of network. That didn't help at all.