PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Response from PlushCare Virtual Healthcare: online doctorSep 10, 2025

Hi Matt, Thanks for your feedback. We're sorry to hear you had a less than stellar experience with us. We'll be sure to consider your feedback as we continue to make improvements!

Response from PlushCare Virtual Healthcare: online doctorSep 4, 2025

Hi Shari, Per terms of service, when you book your first appointment, you are automatically enrolled into our membership program, which is free for the first 30 days. This will allow us to continue to provide our patients with the very best telehealth services including same or next-day appointments, access to some of the top doctors in the country, and innovative digital health services such as in-app messaging. The membership is communicated in a multitude of ways: 1. There is a membership tab on the top of www.plushcare.com. 2. When you book the first appointment that enrolls you into membership there is a summary of the cost of the membership. 3. In our welcome email, titled "Welcome to PlushCare", which details the membership benefits.

Response from PlushCare Virtual Healthcare: online doctorSep 3, 2025

Hi Christopher, Thanks for reaching out. We’re sorry you had a less than stellar experience with us. We’d love to investigate further to see how we can improve in the future. Please feel free to reach out to us directly at [email protected] and a member of our care team can assist you.

Response from PlushCare Virtual Healthcare: online doctorSep 2, 2025

Hi Janet, Thanks for reaching out and bringing this to our attention. We’re sorry about the experience you’ve had, and we’d like to connect with you to investigate further. Please reach out to us directly at [email protected].

Response from PlushCare Virtual Healthcare: online doctorSep 1, 2025

Hi Julia, Thanks for reaching out and bringing this to our attention. We’re sorry about the experience you’ve had, and we’d like to connect with you to investigate further. Please reach out to us directly at [email protected].

Response from PlushCare Virtual Healthcare: online doctorAug 28, 2025

Hi there, we’re sorry you had a less than stellar experience with us. We’d love to investigate this further. Please feel free reach out to us directly at [email protected].

Response from PlushCare Virtual Healthcare: online doctorAug 4, 2025

Hi Tyler, Thanks for reaching out. We’re sorry you had a less than stellar experience with us. The fee is for PlushCare's membership program. The membership’s terms and conditions were outlined during the time of your booking. Once you confirmed your appointment, you also agreed to the terms and conditions. We are happy to look into your case further, feel free to reach out directly via [email protected]

Response from PlushCare Virtual Healthcare: online doctorAug 4, 2025

Hi Elijah, Thanks for reaching out. We’re sorry you had a less than stellar experience with us. We’d love to investigate further to see how we can improve in the future. Please feel free to reach out to us directly at [email protected] and a member of our care team can assist you.