PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Was pretty helpful and got me what I needed, even though it was the weekend.

I read all of the reviews as normal before taking the service and my heart sank because I was prepared to be scammed and disappointed. I did the video call and the doctor came on 2 minutes after the initial time and I was still nervous it was going to go wrong. She addressed my concerns directly and sent the prescription to the local pharmacy. I went to the pharmacy the next day and it said I only had 1 prescription. DING!! DING!! DING! My scam alarm went off like I am going to call and give me the run around. I called the customer service line for prescriptions and I DID have to hold for 35 minutes, but someone did come on the line eventually and I let them know what was going on and they Immediately shot it to the supervisor for escalation. They followed up with a message directly to the pharmacist and called several times to resolve it. I was able to successfully get what I needed. When things go wrong it’s easy to jump on and give a 1 star review. Equally when things go right, you just move on like nothing happened, because your world was not disrupted. I appreciate all of their help and responsiveness. My experience was good.

Professional and quick appointments and mostly that listen and show compassion

Kim was fabulous!

Clear and friendly service.

Dr. Allan Marks has been my saving grace. He listens and is attentive to your needs. I trust him 100% with my healthcare needs.

Everything and everyone involved was great! The doctor was on time with no waiting and diagnosed and prescribed in a timely manner. It's my own fault but I had the prescription sent to a pharmacy that was already closed and Solomon on your care team quickly and efficiently had it sent to a pharmacy that was open 24/7 which allowed me to catch my flight in time. Again, great care from everyone involved!

Carmen from the care team was extremely helpful and courteous and thorough with looking into my issue and answering my questions!