Plunge CraftersReviews of plungecrafters.com

Was missing a couple pieces in one of the packages and they shipped 2nd day air without question.

I think the product so far is terrific and I think your product is well made and smart at a good price. As always, stuff happens, but their customer service is top notch. The pump seemed disappointing relative to the rest of the vibe and apparent quality. It did the job. The ozone generator and the related YouTube video were a great combination to have available. But not having ozone connectivity was a let down like the pump, and felt impulsive as an add on. All the spare parts are wonderful to have available. The chill box, 1/2hp, is robust, has great connectivity, was easy. Overall, only two YouTube instruction videos was surprising, but it is easy.. The pump doesn’t look like the printed instructions, I could not tell for the life of me whether the pump valve was up or down on the tub portion before filling…. .

I had an amazing experience with this company from start to finish! The quality of the cold plunge is outstanding, you can tell it's built to last. On top of that, the delivery was faster than expected, and when I had a question, their customer service team was incredibly helpful and responsive. I've been loving the results and couldn't be happier with my purchase. Highly recommend to anyone thinking about getting one, you won't regret it!

Easy site and ordering pricess. Prompt delivery.

Super fast and efficient customer service. USPS delivered my package, but it never showed up. I reached out to Plunge Crafters' support, and within 30 minutes, they had me covered for a replacement!

Customer service is on point. Wasn't quite sure how to navigate everything being new to this type of thing. They made the process super easy every step of the way. Great product. High quality. And definitely worth the investment. Damn glad I found them 😊

I had a problem with my pump, a few videos and 2 emails later we diagnosed the problem and a new pump was on the way. A fantastically quick customer service experience. Freya is back in action and keeping me chillled and inflammation free!

Nathan and the team at Plunge Crafters have been awesome to work with. The customer support was way better than I expected, and you can tell they actually care about helping people get set up the right way. The quality of the products has been excellent too. The Cold Plunge Chiller Pro handles the Texas heat easily, the setup was simple, and everything feels well thought out. I did a ton of research before buying, and I’m really glad I found these guys. Plunge Crafters is 100% legit.