At Plunge, we’re on a mission to help people unlock greater resilience, faster recovery, and sharper mental clarity. Through our high-performance cold plunges and saunas, paired with the #1 contrast therapy app, expert guidance, and our passionate member community, we aim to make the benefits of cold and heat immersion more accessible, effective, and enjoyable for all.
Plunge (plunge.com) has 596 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
plunge.com
Website
plunge.com
Category
Wellness & Spa
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 77% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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My wife had major back surgery 4 years ago. Post surgery her recovery routine includes a daily Plunge every morning. Her recovery and quality of life is night and day. Plunge works and has become part of our daily routine. We are committed to wellness and Plunge is our partner to make it happen.
Response from PlungeJul 16, 2026
Thank you so much for sharing this Bill. We are incredibly happy to hear that the Plunge has made such a positive difference in your wife's recovery and daily quality of life. Knowing we can play a small part in her wellness journey means the world to our team.
Happy Plunging
DO
Doug
My plunge journey
So, I am one of the earlier owners of the Plunge. I saw them on Shark Tank and, at the time, my interest in cold plunging was just beginning. Fast forward a bit and when the time came to buy a unit, I fell in love with the aesthetics and features of the "all-in" unit and made the "plunge".
Out of all the purchases I have made for my wellness, cold plunging has been one of the best. While I appreciate some of the research may be anecdotal, it has helped my arthritis immensely. It also is a great start to the day and a compliment to my morning coffee.
I will say my Plunge has not been without issues. Any product running 24/7 that incorporates pumps, chillers, sensors, sanitation and filtration has a ton of moving parts. These are not simple units, imagine marrying your homes refrigerator, ice maker, water filter and bathtub together, things will happen. Plunge has done well with handling repairs, their local tech is incredible (in NC) and repaired items always appear to be improved, which means they are improving every time.
Response from PlungeJul 16, 2026
We really appreciate you sharing your journey as an early adopter Doug! You're completely spot on—with pumps, chillers, and filtration running constantly, these units have a lot of moving parts. We're glad our North Carolina tech took great care of you and that your Plunge is keeping your arthritis in check. Enjoy your morning dips and coffee!
Happy Plunging
MA
Marcus
An early adopter of Plunge…
As an early adopter of Plunge I’ve had some issues with my tub over the years but I have to commend them for hearing me out and addressing my concerns to find a solution and keep me as a happy Plunge customer. That’s a critical point for me when investing into a brand to make sure they stand behind their product even years after my initial purchase!
Response from PlungeJul 16, 2026
Hi Marcus! Thank you for being an early adopter and sticking with us over the years. We always want to stand behind our products and make things right, no matter how long you've owned your tub. Thanks for your support and happy plunging!
EV
Evan
5 Stars!
On multiple occasions, The Plunge has graciously covered issues under warranty that should not have been. This company is a pleasure to work with Would highly recommend.
Response from PlungeJul 16, 2026
Thank you for the wonderful feedback Evan! We always aim to stand by our customers and ensure you have the best possible experience with your Plunge. It's great to hear our team could help you out. We appreciate the high recommendation! Happy plunging!
JA
Jack
Informative
Informative. Clear process
Response from PlungeJul 16, 2026
Thanks for the review Jack! We are glad to hear that the process was clear and informative for you. Welcome to the Plunge family!
MM
Matt M.
I had a great experience with Plunge…
I had a great experience with Plunge Company. Their communication was excellent from start to finish—they kept me informed every step of the way and were always quick to answer any questions I had. Their customer service is truly top-notch, and it's clear they care about making sure their customers have a great experience. If you're looking for a company that's professional, responsive, and easy to work with, I highly recommend Plunge!
Response from PlungeJul 16, 2026
Thank you for the awesome feedback Matt! We work hard to keep our communication quick and clear, so we're thrilled to hear you had such a smooth experience with our team. Thanks for recommending us!
AD
Adam
Sauna Mini
I own a Plunge Sauna Mini. Although the product itself has had some issues, the customer service team has been quick to fix them. I would and have recommended it to many friends.
Response from PlungeJul 6, 2026
Hi Adam, thank you so much for sharing your experience and for recommending us to your friends! We're sorry to hear you ran into a few initial hiccups with your Sauna Mini, but we are thrilled that our customer service team was able to get things sorted out quickly for you. Please don't hesitate to reach out if you ever need anything else.
Stay sweaty!
TS
Trevor S.
I’m obsessed with the the Plunge all in…
I’m obsessed with the the Plunge all in Gen 2. Bought it before my hip replacement surgery and it dramatically helped reduce my inflammation and significantly increased my mental toughness before the surgery. Started with 1:30 at 50 degrees and I’m up to 3 min at 48 degrees. Taking the bath twice a day and look forward to using it post surgery. Great product in first week of use.
Response from PlungeJul 6, 2026
Hi Trevor, thank you for sharing such a powerful story! We are incredibly honored to be a part of your pre-surgery preparation and so glad to hear the Plunge All In Gen 2 has helped with inflammation and mental toughness. 3 minutes at 48 degrees is impressive! Sending you our very best wishes for a smooth and speedy recovery post-surgery—we look forward to helping you bounce back!
Happy Plunging!