Joe A.
Plunge is great
Plunge is great. I received my plunge but there was a small issue. They resolved it and went above and beyond. Highly Recommend.

At Plunge, we’re on a mission to help people unlock greater resilience, faster recovery, and sharper mental clarity. Through our high-performance cold plunges and saunas, paired with the #1 contrast therapy app, expert guidance, and our passionate member community, we aim to make the benefits of cold and heat immersion more accessible, effective, and enjoyable for all.
Plunge (plunge.com) has 596 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 355 reviews with 5 stars · Clear filters
Joe A.
Plunge is great. I received my plunge but there was a small issue. They resolved it and went above and beyond. Highly Recommend.
Cameron P.
I recently had two issues with two Plunge Evolve Pro Chillers. However, they ended up having nothing to do with Plunge. One was user error and one was a badly damaged unit due to FedEx shipping. I wanted to post about the excellent and engaged tech support I received from Plunge. While it took a day or two for them to engage, once they did, they were very responsive and had excellent materials to help me trouble shoot the first problem (that filter has to sit just right or pressure can build and it can leak) and they replaced my other chiller that broke during shipment and expedited my order. While frustrated, I was very happy with their level of support. Also, I love my two Plunge Air unit and the Evolve Pro Chiller both looks and functions great. I will be buying another 1-2 Plunge All-In's for another property shortly. Good work Plunge.
Daniela C.
Jonathan had amazing customer service. He was super nice and friendly when he returned my call today. Seems like a great company to work with or purchase from. Thank you Jonathan!
Response from PlungeNov 5, 2025
Hi Daniela, Thanks so much for the positive review! I have shared your positive feedback with Jonathan. We love to provide great service and are so happy to hear you had a positive experience. We are always here to assist further if needed, Daniela. -Plunge Customer Support
Faith B.
Everyone at the events is great! Happy and good customer service !
Response from PlungeOct 7, 2025
Hi Faith, Thank you for your kind words! We are happy to support and appreciate you attending our events! - Plunge Customer Support
Tom B.
Plunge was great at working with us to get the right unit that fit our brand and fit our physical commercial space. They gave us a great discount and supplied us with all marketing material that we would need to incorporate into our social and website to make it look legitimate. All around a great experience!
Response from PlungeOct 7, 2025
Hi Tom, So glad to hear about your all around great experience! We appreciate all of out commercial space customers so much and appreciate your positive review! -Plunge Customer Support
Emily C.
I am beyond grateful for my Plunge! I started using my Plunge postpartum and it has helped immensely with swelling I had after delivery and with my mood. It is something I can do daily for my self care that is quick and effective. The customer service has been excellent as well and responds quickly if I ever have a question. Highly recommend for anyone considering!
Response from PlungeOct 5, 2025
Hi Emily, This is so wonderful to hear, and thank you for sharing such a personal and powerful review with us. We are beyond happy to know that your Plunge has been such an important part of your postpartum journey, helping with both swelling and your mood. Hearing that it provides a quick and effective moment of daily self-care for you is exactly why we do what we do. Thank you as well for your kind words about our customer service team; it truly means a lot to us. We are so grateful to have you as part of the Plunge community. -Plunge Customer Support
Michael V.
The Plunge Team did an amazing g job helping us at BIOSTAXX Wellness Center in East Tennessee! I HIGHLY RECOMMEND Plunge to anyone in the market for a cold plunge! Mike
Response from PlungeOct 5, 2025
Hi Mike, Thank you for that! It was our pleasure to assist you at BIOSTAXX Wellness Center. We are always here to assist if ever needed! -Plunger Customer Support
Hailey K.
Couldn’t be happier with our All In. Our experience with Plunge was absolutely top notch. From start to finish, I couldn’t be happier with the install, delivery and the product itself is just beautiful. Our delivery guys went above and beyond to ensure we could get the Plunge into our space (it was a little tight getting it through our door, but with a little patience and wiggling, they were able to figure it out and got it in safely and smoothly). Set up was a breeze - we prepared by watching the videos to ensure we knew the step by step process. It was up and running in a matter of hours, and the feedback from our clients has been amazing. Maintenance takes no more than 10 mins daily - we change our water weekly, which is quick, easy & painless. We also have the Plunge Sauna in our Fire & Ice room. We see around 20 clients a day for this service (many of our sessions are with couples - we allow 2 people in our room at a time). We’re open 7 days a week and the room is often booked solid. Both units keep up beautifully with the flow of clients. The overall reception of our Fire & Ice room has been amazing. We’ve seen a definite increase in our sales due to this new service and the “Wow” factor of the room is a huge draw! We love seeing our community “take the plunge” and couldn’t be happier with our units! Thanks Plunge!
Response from PlungeOct 5, 2025
Hi Hailey, Wow! Thank you so much for taking the time to write such a wonderful and detailed review. This absolutely made our day! We are so happy to hear that your experience was top-notch, from the delivery and installation right through to the daily operation. I will be sure to pass along your praise to our delivery partners—they will be thrilled to hear they went above and beyond for you. It's fantastic to know that the setup was a breeze and that the maintenance has been simple and painless. Most importantly, we are absolutely thrilled to hear about the amazing reception of your Fire & Ice room and the positive impact it's had on your business and your clients. Your success is our success, and it is incredible to hear that the units are keeping up beautifully with your busy schedule. Thank you again for your kind words and for choosing Plunge to be a part of your community. We couldn't be happier to have you! - Plunge Customer Support