PlungeReviews of plunge.com

Response from PlungeSep 9, 2025

Hi Brian, We appreciate your review. I do currently see your open support ticket at this time and an agent assisting you. I am sorry that your initial experience has not been the seamless experience that we would want for you. With our CS agent now having your case, along with those photos you have provided, I am confident that they will be able to get this resolved for you in a timely manner. Once again I do apologize that this was not the initial experience we would have wanted for you. Thank you for creating that ticket and we will help get this fully resolved for you. Update: Hi Brian! I am so happy to say that we have been able to resolve your issue remotely. We have given you a call to update you as well! We will provide a follow-up via email to touch bases also. - Plunge Customer Support -Plunge Customer Support

Response from PlungeSep 8, 2025

Hi Jacob, Thank you for the kind words! We are stoked to hear you are experiencing the benefits of cold plunging first hand! Our app is absolutely top notch and is the leader in the cold plunging space as far as capabilities, tracking and customization for your plunging and sauna sessions! The Plunge Air is an amazing choice for our customers who are in need of a tub that takes up a smaller footprint and still want to get their daily home plunges in! We are always here to assist as well if ever needed. Just reach out to [email protected] if you ever need anything, Jacob! - Plunge Customer Support

Response from PlungeSep 7, 2025

Hi Scott, That is so wonderful to hear! 5+ times a day is an amazing routine to be doing for that length of time. The benefits to your overall health, fitness and sense of well-being are exactly why we cannot sing the praises of our products more. We truly believe we are helping our customers get the most out of their health and wellness with our products in their home. Thanks again for those kind words once again, Scott. Happy plunging! -Plunge Customer Support

Response from PlungeSep 7, 2025

Hi Nicholas, We are so happy to hear you are enjoying your Plunge unit! We are always striving to make setup as streamlined for our customers as possible and love how the app can help assist with this, along with it's many other AMAZING features and capabilities, which can including logging your sessions you aim to do 5 days a week! If anything is ever needed, were are here to help at: [email protected] Welcome to the Plunge community, Nicholas! -Plunge Customer Support

Response from PlungeSep 6, 2025

Thank you so much for your kind words, Joseph! We are constantly looking to improve across the board and are so pleased to hear you have noticed these improvements on your end as well. We are always here to assist as needed and once again truly appreciate your positive feedback! Thanks, Joseph. - Plunge Customer Support

Response from PlungeSep 6, 2025

Hi Jeff, We love to hear it! We cannot sing the praises and benefits of cold plunging and are so proud to be part of your weekly routine, and being one of our early adopters, no less! Please keep the positive updates coming and the cold plunges, too! - Plunge Customer Support

Response from PlungeSep 6, 2025

Hi Sweathouz team, We are so honored to be able to work alongside you all as we both grow together. With our amazing product and your beautiful facilities, we are able to allow users who don't own a cold plunge to be able to enjoy the benefits of cold plunging and contrast therapy as if it was in their own space. We are so stoked for what we have upcoming with you all in Naperville, and Sweathouz facilities across the country! Thanks again, team! - Plunge Customer Support

Response from PlungeSep 6, 2025

Hi Mike, Oh how wonderful to hear! Both immediate and gradual impacts can be found once cold plunging routines start and we are elated to hear that both you and your wife are experiencing those benefits first hand. We hope with another 4 months, your wife will be noticing the 'more energy and less pain' as other improvements for her, as well! Thanks so much for the kind words and happy plunging! - Plunge Customer Support