PlungeReviews of plunge.com

I'm a believer that companies (and people) demonstrate what they truly value and how great they are when not everything goes smoothly. The initial deliver of our plunge was faster than I expected and I was pleasantly surprised. The shipping and delivery company used (at least here in Colorado) were both great. People were friendly and communicative. But when our plunge arrived and delivered into the backyard, I noticed some damage. It was just on the lower corners, mostly couldn't see it unless you where looking for it, but one corner in particular had some lamanent damage and was peeling slightly. I took pictures and sent them in to Plunge. It initially took about 36 hours before I heard from anyone. I'm an impatient person so initially this didn't sit well. But, when I did hear from someone (turns out her name was Kristin and she was so helpful), they offered me a credit without any fight at all. Here's where Plunge really demonstrated how they stand behind their product and client experience. I told Kristin that rather than a credit I would be interested in an upgrade of my chiller to include a heater (we have a hottub so I didn't buy initially, but not until delivery did I realize (after a lot of research) that the warranty may not be covered with our plunge outdoors over the winter, without the heater in the chiller). Kristin met with her team, she called me and left me a voice mail. When we spoke the next day, she "Because of the slight damage to the lamanent we are concerned about longer term cracking and peeling, so we are sending you a brand new plunge and we will upgrade your chiller to include the heater. It will ship Monday." Having owned multiple businesses myself, I can be a pretty demanding customer. I want pay for quality and work only wth companies that stand behind their product and service. My experience with Plunge has me a beleiver, not just in their product, but in their company. And by the way, while I've only owned it for a week, the product is awesome. Easy to set up, instructions are super clear, and WAY BETTER EXPERIENCE than an inflatable.

Terrific logistics—quickly shipped upon order. It was at my driveway within week or so. High quality. Well engineered. VERY easy to assemble. Plug and play. Excellent, user friendly app. And the mental and physical benefits are real. I shopped, searched and considered this purchase for at least a year. I’m very glad I went with PLUNGE.

Ordering the plunge was a breeze. It arrived shortly after we ordered it. It was very easy to install and get set up and our plunge experience has been nothing. Short of amazing. We give it five stars. Great job plunge.

Sun Oct 19 2025 Well, not perfect but I haven't experienced a horror story. The product works as intended and I'm largely happy with it. Any trouble I referenced either a guide or have worked it out with plunge support. I will update as interact with the team.

I purchased the plunge pod with the standard chiller. It has been a game changer for me. I have used it everyday since it arrived. Everything about ordering it and getting it delivered was perfect and smooth. I was plunging at a center every week or 2, so to be able to do it everyday at the temperature I choose, is a lot better. I love the plunge pod, because I can easily get in and sit down and have no problem dunking. It has really helped my migraines and mood/energy. I love it!

Easy to maintain

I love having this as part of my routine!

When I had a issue their was back up.