PlungeReviews of plunge.com

3.6596 reviews
Wellness & Spa

Plunge

About Plunge

At Plunge, we’re on a mission to help people unlock greater resilience, faster recovery, and sharper mental clarity. Through our high-performance cold plunges and saunas, paired with the #1 contrast therapy app, expert guidance, and our passionate member community, we aim to make the benefits of cold and heat immersion more accessible, effective, and enjoyable for all.

Plunge (plunge.com) has 596 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: plunge.com
Website: plunge.com
Category: Wellness & Spa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 77% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Plunge reviews

Showing 355 reviews with 5 stars · Clear filters

Josh R.
Jan 10, 2026
Sense of urgency and World Class Service!
We purchased a Plunge unit back in December in preparation for our NFL Pre Draft Training that started this January. Customer service went out of their way to help make sure the unit arrived quickly and safely to my facility to help make sure our clients had a World Class Experience that we strive for. We appreciate the level of communication and sense of urgency that the Plunge Team had for us and our clients. Thanks!
Response from PlungeJan 19, 2026
Hi Josh, We are so happy we were able to assist you and get you all your unit in time for the NFL Pre Draft this month! We know you and your athletes will enjoy our amazing product and perform their best! We are here if you ever need anything! -Plunge Customer Support
Brad
Jan 9, 2026
Absolutely incredible sauna and great…
Absolutely incredible sauna and great customer service! My wife and I use it daily. Great ship time, easy instal, very responsive customer service.
Response from PlungeJan 19, 2026
Hi Brad, Thank you for this kind words! We at Plunge are always striving to give an exceptional experience from top to bottom and so glad you got it shipped, installed and assisted in quick time! We are here to assist if ever needed. Thanks, Brad! -Plunge Customer Support
Tim O.
Jan 8, 2026
Great communication throughout…
Great communication throughout including the App, great purchase experience with seamless FSA approval, great communication on the delivery process (Maria), we are super excited to take delivery. By the way, the intro video in the warehouse by Mike and Ryan was a nice personal touch.
Response from PlungeJan 8, 2026
Hi Tim, Thank you do much for the kind review! We strive to make the entire process as easy as possible and truly love to hear that you have been able to experience this with our amazing sales, fulfillment and delivery teams. We love that you enjoyed the personal touch from Mike and Ryan, also! Please let us know if we can ever be of additional service to you, Tim! -Plunge Customer Support
Rod
Dec 23, 2025
Jonathan Lopez was extremely helpful…
Jonathan Lopez was extremely helpful during our phone call. He took the time to explain the differences in certain features and products.
Response from PlungeDec 28, 2025
Hi Rod, Thank you for the wonderful review, especially in regards to Jonathan and how helpful he was. We have an amazing team that is here to help you further if ever needed. Happy plunging! -Plunge Customer Support
Abdul R.
Dec 17, 2025
Amazing
Wow amazing
Response from PlungeDec 18, 2025
Hi Abdul, Thank you so much for the kind words! We are so glad to hear you are enjoying your cold plunging and sauna experience! -Plunge Customer Support
Ben
Dec 17, 2025
Plunge for the win
Epic Sauna on its way to Nashville Tennessee The process so far has been seamless and in the middle of holiday season I should have a crispy sauna here in under ten days delivered and installed
Response from PlungeDec 18, 2025
Hi Ben, We love to hear it! We hope you enjoy your new crispy sauna during these upcoming winter months! Please let us know if you ever need any assistance, we are here to help. -Sean
Jorge C.
Dec 15, 2025
Easy of use
Easy of use, good info
Response from PlungeDec 15, 2025
Hi Jorge, So glad to hear everything was easy to use for you along with the information provided was what you needed. We are here to assist further if ever needed! -Plunge Customer Support
Patrick
Dec 11, 2025
Thank you Madison for your help!
Thank you Madison for your availability and your contribution to help manage our crate storage issue with your success team partner Kristy.
Response from PlungeDec 15, 2025
Hi Patrick, Thank you so much for your positive comments regarding Madison and our success team! I will be sure to relay those remarks back to them. We are so happy you had a good experience with them and pride ourselves on our amazing team. Please let us know if anything else is ever needed! -Plunge Customer Support

PlungeReviews of plunge.com

About Plunge

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PlungeReviews of plunge.com

Plunge reviews

Sense of urgency and World Class Service!

Absolutely incredible sauna and great…

Great communication throughout…

Jonathan Lopez was extremely helpful…

Amazing

Plunge for the win

Easy of use

Thank you Madison for your help!

About Plunge

About these reviews

More in Wellness & Spa

J Sterling's Wellness Spas

Test Me DNA

Dr. Bri's Vibrant Pelvic Health

Sauna Heater Supply

Plunge reviews

Sense of urgency and World Class Service!

Absolutely incredible sauna and great…

Great communication throughout…

Jonathan Lopez was extremely helpful…

Amazing

Plunge for the win

Easy of use

Thank you Madison for your help!