PlungeReviews of plunge.com

The Plunge sauna came incredibly well-packaged, and took my wife and I fewer than 2 hours to fully assemble. Customer service was responsive and helpful both times we've had to reach out. From being able to sit upright, to stowing benches, to watching the wildlife in our yard through the glass, it's the obvious choice over any barrel.

The Plunge cold tub is a sleekly designed and high quality product. I start every morning in the tub for 3 minutes at 43 degrees. A cold plunge the is the best way to start your day. Before I bought my Plunge tub, I froze buckets of ice every night and put the ice in my bath tub. The Plunge tub eliminated the hassle of using ice and it keeps a constant temperature. The Plunge tub convenience is worth every penny if you are serious about making cold water immersion a regular part of your routine. When I needed to replace a part on my Plunge tub, the customer service team sent me the part under a warranty claim and even bypassed the warranty claim once to get the part to me quicker. I recommend this product for anyone serious about cold water therapy.

We have gone all in on contrast therapy. A family member of ours owns a contrast therapy business and after giving the sauna/cold plunge experience a few tries we had to purchase our own. With Plunge you get what you pay for. It's not the cheapest solution out there but for us was well worth the extra $$ to have a well-built brand you can trust. Had a few questions along the way and their service responded within 24 hours. Extremely happy with our purchase.

No matter how good a product may be there are bound to be issues. How a company treats you when there are issues it what separates, "Those who are!" from "Those who want to be!" Plunge is definitely "Those who are!". Thank you for taking care of me.

Trying to get delivery update. Tracking number only refers to accessories order which already delivered. No contact info available for delivering carrier. (update) What a difference a couple hours makes. I received a call from both Plunge and the delivering carrier contacted me right away and immediately resolved my issue. Looking forward to setting up the sauna. Nice to know that excellent customer service exists.

I’m updating my previous review because the Plunge customer support team reached out to me directly and worked with me to resolve the issue. I really appreciate them taking the time to review the situation and stepping in to help. Thank you to the team for stepping in and making it right.

My first interaction with Plunge was a call with Jonathan from their sales team. Being part of the sales team him and his crew are a big part of the base of the company and customer communication. I can truly say my experience with Jonathan was amazing. Answering the phone right away with kindness, understanding and clear communication. Resolving my question with one callback in a matter of minutes. Extremely good customer service. Needless to say I’ll be working with him and the plunge team far more for my health journey needs. Thank you Jonathan, you’re the man!

Friendly and responsive staff, no pressure