PlungeReviews of plunge.com

Response from PlungeFeb 23, 2026

Hi Chessie, Appreciate the kind and honest review and feedback! We are so glad that our team provided a great experience for you amid the delay in shipping address update. We are here to assist if you ever need any assistance with anything else, big or small! Thanks again and happy plunging! -Plunge Customer Support

Response from PlungeFeb 18, 2026

Hi Darby, We are so glad you were able to utilize our texting features with our sales team to get the assistance you needed to purchase! With our products being large and wanting to ensure everything arrives in good shape, we do ship freight which can slow down arrival time a bit. We hope you enjoy your purchase when it arrives and welcome to the Plunge family. -Plunge Customer Support

Response from PlungeJan 20, 2026

Hi John, Thank you for the kind review! We are here to help as needed with any sauna setup questions you may have! https://plunge.com/pages/contact -Plunge Customer Support

Response from PlungeDec 22, 2025

Hi Paul, We appreciate the feedback and the positive review along with why it wasn't a full 5 stars. While we do offer a military discount with our amazing sales team, we hear you on the check out process where it did not show this as an option, along with the insurance selection encountering an issue. We are always here to help and can be contacted via the link below: https://plunge.com/pages/contact This can allow for us to check on the aspects mentioned above and assist further if needed! Thanks again, Paul. -Plunge Customer Support

Response from PlungeDec 21, 2025

Hi Kenneth, I'm sorry to read this review. We are not seeing any outreach for assistance to us at this time. We are always here to help troubleshoot and diagnose to help resolve any issue anyone may be experiencing. If any assistance is needed, we are here to help. https://plunge.com/pages/contact Please utilize the above link to create a support ticket or schedule a call to allow us to assist further. -Plunge Customer Support

Response from PlungeDec 8, 2025

Hi Scott, I am happy to hear you are happy so far! Although we are not seeing any outreach under the email address shown above or your first and last name, we are here to assist! If needed, please create a support ticket through the link below: https://plunge.com/pages/contact and one of our amazing team members will help with whatever you may need. Thanks, Scott! -Plunge Customer Support

Response from PlungeNov 4, 2025

Hi Robert, I cannot thank you enough for letting us assist you in getting this fully resolved for you. Your responsiveness and assistance in us getting in touch is so greatly appreciated. We also appreciate the constructive feedback as we always strive to provide a seamless customer experience. Please do not hesitate to reach out if anything else is ever needed. -Plunge Customer Support

Response from PlungeOct 1, 2025

Hi Nancy, Thank you so much for your feedback! Thank you so much for the wonderful review! We are so thrilled to hear that you love your Plunge. I also see your feedback about the app not allowing for more than one user, and I have great news for you! While a single Plunge can only be registered to one account, you can absolutely utilize a single user log-in on multiple devices! This means you and anyone else in your household can all download the Plunge app on your own phones, and as long as everyone logs in using the exact same email and password, you will all have full control of the Plunge without any issues. The app will sync seamlessly across all devices. Thanks again for the review, Nancy! -Plunge Customer Support