Plexaderm® Skincare began simply with a desire to create products that truly work. From concept to commercial, everything we develop starts with one goal….to deliver REAL RESULTS supported by the latest in scientific and clinical research. Our products are designed to improve the most difficult signs of aging, from instantly reducing the look of wrinkles around the eyes to smoothing the appearance of crepey skin on the delicate neck and chest area. Every Plexaderm Skincare product uses science-backed and time-tested ingredients that provide results you can count on.Product safety is as important to us as product efficacy. Every Plexaderm product goes through a series of industry standard tests and processes to ensure safety, stability, and quality.
Plexaderm® (plexaderm.com) has 711 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Also known as
plexaderm.com
Website
plexaderm.com
Category
Salons & Clinics
Location
Boca Raton, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 89% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Tried product a few months ago, snake oil, didn’t do nothing!
Response from Plexaderm®Aug 12, 2026
We’re sorry to hear that you didn’t get the results you were hoping for. We understand how disappointing it can be when a product doesn’t meet your expectations.
We’d appreciate the opportunity to learn more about your experience and see how we can help. Please give us a call at 1-800-681-0366 so our team can assist with product tips and answer any questions you may have. Thank you for giving our product a try and for sharing your feedback.
EM
Erika M.
Comes off in 30 min in nasty grey flakes.
It’s like putting jello on your face. When it dries it becomes tight on your skin & then comes off in grey flakes. Maybe you get 30 minutes before it dries & starts flaking off. Total scam & waste of money.
Response from Plexaderm®Aug 12, 2026
Thank you for sharing your feedback. We’re sorry to hear you had this experience with the Plexaderm. The texture and drying time you described are certainly not what we want for our customers.
For best results, we recommend applying a thin, even layer to clean, dry skin and avoiding areas where the product may be applied too thickly. Environmental factors such as temperature and humidity can also affect how quickly a product dries.
We’d love the opportunity to help troubleshoot this with you and find out what may have happened. Please give us a call at your convenience 1-800-681-0366 so our team can assist you directly. We appreciate you bringing this to our attention!
TW
Terri W.
Plexaderm vs Westmore Beauty 60 Second Eye Effects
Plexaderm is great when first applied, but doesn't hold up long enough to get through the day or the night. I have used both Plexaderm and Westmore Beauty - 60 Second Eye Effects and hands down the Westmore Beauty is much better. It is tinted to skin tone, no flaking, no white residue, and lasts all day or all night, taking years off. Both Plexaderm and Westmore Beauty 60 Eye Effects breaks down easily with water so you have to reapply if you tear up or get caught in rain.
Response from Plexaderm®Aug 4, 2026
Thank you for taking the time to share your honest feedback. We're glad you gave Plexaderm a try, and we're sorry to hear it didn't provide the all-day wear you were hoping for. Everyone's skincare routine, and environment can affect how long the product lasts.
We appreciate your comparison and your candid comments, as they help us continue to improve. If you'd like, our Customer Care team would be happy to offer application tips that may help maximize Plexaderm's performance and longevity. Please give us a call at any time, 1-800-681-0366. Thank you again for sharing your experience.
MB
Maria B.
You need a better ad agency
Take the word" literally"out of your commercials. Whoever wrote the script obviously has limits to their vocabulary. It does not bode well for your product
Response from Plexaderm®Aug 3, 2026
Thank you for taking the time to share your feedback. We appreciate your perspective and understand your point about the wording in our commercials. Feedback like yours helps us evaluate not only our products but also how we communicate about them. We appreciate you sharing your thoughts with us.
EM
Ethel M.
Doesn’t work for fine wrinkles
Definitely works under eyes.
Didn’t do anything for fine wrinkles
Response from Plexaderm®Aug 3, 2026
Thank you for your honest feedback! We're glad to hear the Plexaderm worked well for your under-eye area. We appreciate you sharing that it didn't have the same effect on your fine wrinkles. Results can vary from person to person, and your feedback helps us continue improving. Thanks again for giving it a try! If you have any questions, please give us a call at 1-800-681-0366, we're happy to help!
RC
RC
Leaves an orange crust behind not shown in commercials!
The product stings, and once it dries it leaves an orange crusty film behind that cannot be covered with makeup. Yes the product will help shrink bags under the eyes, but it's interesting how their commercials NEVER show the crusty orange film that's left behind. This is a class action lawsuit waiting to happen for false and misleading advertising. Scammers!
Response from Plexaderm®Jul 30, 2026
Thank you for sharing your feedback. We're sorry to hear about your experience. The residue you described can occur if more product is applied than recommended, as only a very small amount is needed for the formula to work properly. Applying too much can leave a visible film once it dries. We understand how frustrating that can be, especially if you're planning to wear makeup. We'd be happy to help with application tips to achieve the best results, and we appreciate you taking the time to share your experience. Please give us a call anytime at 1-800-681-0366. We're happy to help!
JE
Jean
Rapid Eye Serum - 2 Thumbs Up
I'm a new customer and use the Rapid Reduction Serum. It really does work. Under-eye bags are hereditary in my family and I have tried nearly everything over the years. I purchased the sample pack to try it out and couldn't believe how well it worked, and for me to spend this much money on a beauty product is saying something. I'm simple, barely wear makeup, and never spend big money on beauty products. It's a bit of an art and you do need to practice, so I recommend purchasing the sample pack first for this reason. I've read the complaints, but you have to follow the instructions carefully and then practice, practice, practice. It's like a light "cast" wherever you put it. You can feel the tightness so that takes some getting used to, and you absolutely cannot have any type of oily product under or over it. I use a water-based moisturizer, let that completely dry, and then put nothing else under my eyes except the Plexaderm. It's got a bit of color so that helps it blend if you use foundation on the rest of your face. I gently swipe once in one thin layer (some people dab it on but that doesn't work for me) then hands off. If you go back over it, you'll ruin it. If you use too much it will be noticeable. A little goes a long way. There IS a sweet spot which is why you have to practice. Do NOT smile or move your face until it's fully dry (I use a hairdryer which makes it dry quickly). If you mess up, gently wipe it off with the corner of a warm washcloth then re-apply once it dries. There have been times I've done this 2-3 times. If done well, it can last all day. I carry my tube in my purse just in case.
Response from Plexaderm®Jul 28, 2026
Thank you so much for taking the time to share your detailed experience! We're thrilled to hear that the Plexaderm Rapid Reduction Serum has made such a difference for your under-eye bags, especially after trying so many other products over the years.
We also appreciate you sharing your application tips. You're absolutely right that using a small amount and following the instructions carefully can make all the difference. Your advice about practicing with the sample pack and finding the "sweet spot" will be incredibly helpful to other customers.
Thank you again for your thoughtful review and for trusting us with your skincare routine. We're so happy the serum has earned a place in your daily routine, and we truly appreciate your support!
PJ
Priscilla J.
The product doesn’t do what it claims
The product doesn’t do what it claims. I don’t have bags under my eyes but it won’t even help small facial lines around eyes and mouth. I’m unable to get a refund so it’s just an expensive piece of trash.
Response from Plexaderm®Jul 27, 2026
Thank you for sharing your feedback. We're sorry to hear the Plexaderm didn't meet your expectations. We understand how disappointing it is when a product doesn't deliver the results you were hoping for.
Results can vary from person to person. We value your feedback and will share it with our team as we continue to improve our products.
We also regret your frustration with the refund process. If there's anything we can still do to assist, please reach out to our customer experience team directly at 1-800-681-0366. We'd be happy to review your situation and see how we can help.
