Plexaderm®Reviews of plexaderm.com

Response from Plexaderm®Sep 25, 2026

Hi Louise, Thank you for taking the time to share such detailed feedback. We’re glad to hear that Plexaderm is helping reduce the appearance of under-eye bags, but we’re sorry to hear you’re experiencing some flaking, especially around areas with more movement and when applying makeup. For the best results, a small amount applied to clean, completely dry skin and allowed to fully dry before applying anything else can help minimize flaking. We also understand that application can vary as skin changes over time. If you’re using makeup, applying it gently around the treated area after Plexaderm has fully dried may help as well. As a reminder, water-based make-up works best with Plexaderm. We truly appreciate your feedback and hope these tips help you get the smoothest results possible!

Response from Plexaderm®Aug 4, 2026

Thank you for taking the time to share your honest feedback. We're glad you gave Plexaderm a try, and we're sorry to hear it didn't provide the all-day wear you were hoping for. Everyone's skincare routine, and environment can affect how long the product lasts. We appreciate your comparison and your candid comments, as they help us continue to improve. If you'd like, our Customer Care team would be happy to offer application tips that may help maximize Plexaderm's performance and longevity. Please give us a call at any time, 1-800-681-0366. Thank you again for sharing your experience.

Response from Plexaderm®Aug 3, 2026

Thank you for your honest feedback! We're glad to hear the Plexaderm worked well for your under-eye area. We appreciate you sharing that it didn't have the same effect on your fine wrinkles. Results can vary from person to person, and your feedback helps us continue improving. Thanks again for giving it a try! If you have any questions, please give us a call at 1-800-681-0366, we're happy to help!

Response from Plexaderm®Jul 20, 2026

Thank you for taking the time to share your experience. We're sorry to hear that Plexaderm didn't provide the results you were hoping for. We're especially concerned by your comment about the burning sensation and darkening of the skin under your eyes. That isn't the experience we want for our customers. We recommend discontinuing use in that area and consulting a healthcare professional if the irritation or discoloration persists. Because everyone's skin is unique, results can vary. We appreciate you also sharing your husband's experience, as feedback like yours helps us continue to improve. If you're willing, we'd love the opportunity to learn more about your experience and see how we can help. Please reach out to our customer experience team at 1-800-681-0366 with your order details so we can assist you further. Thank you again for your honest feedback.

Response from Plexaderm®Jun 5, 2026

Thank you for your feedback. We're pleased to hear that the Plexaderm helped reduce the appearance of wrinkles and under-eye bags. We're sorry to learn that you noticed a difference in skin tone where the product was applied. If too much product is applied or it isn't set, a visible residue can occur. For best results, we recommend applying a very thin even layer, and allowing the product to dry completely (up to 10 minutes) before applying any additional skincare or makeup. When using make up, water-based items work best. We appreciate you sharing your experience, as it helps other customers get the best results from the product. Should you have any questions, please give us a call at 1-800-681-0366. Thanks for being part of the Plexaderm community!

Response from Plexaderm®May 11, 2026

Thank you for taking the time to share such a thoughtful and detailed review. We're glad the Plexaderm was providing you with some tightening effect, however, sorry to hear the Plexaderm did not work as expected for you, especially during normal facial movement and social situations. The white or “crusty” residue you described can sometimes happen if too much product is applied or if additional layers are added before the first application has fully set. For best results, we generally recommend applying a very small, thin even layer to clean, dry skin, gently dabbing it into place, and allowing it to dry completely while keeping facial movement minimal for a few minutes. Using less product often helps reduce stiffness and visible residue. That said, we completely understand that everyone’s skin and expectations are different, and we truly appreciate your honest feedback about both the benefits and limitations you experienced. Your comments are valuable and will be shared with our team. Thank you again for giving it a try.

Response from Plexaderm®May 1, 2026

Thank you for sharing your honest feedback. We’re glad to hear you’ve had a positive experience with our service, shipping, and responsiveness, and that you’re seeing immediate tightening results. That said, we understand how frustrating it can be when the Plexaderm doesn’t hold up as long as expected. Cracking can sometimes happen due to facial movement (especially with expressive areas like smiling), as well as the amount applied or skin preparation beforehand. You might find better results by applying a very thin layer to clean, dry skin and minimizing movement while it sets. We’d love to help you get the best possible experience from the Plexaderm, please feel free to reach out to our customer experience team at 1-800-681-0366 so we can offer more personalized tips or solutions. Thanks again for your thoughtful review!

Response from Plexaderm®Apr 30, 2026

Hi Joan, Thank you for taking the time to write such a detailed review and for giving Plexaderm a real try, including reordering, that means a lot. The Plexaderm works by forming a temporary tightening layer on the surface of the skin, so its performance can change depending on things like how puffy your under-eyes are that morning, skin hydration, and whether any other skincare products are underneath. Even when applied correctly, those factors can make it work better some days than others. Adding more product or reapplying after it sets can also sometimes lead to less consistent results or you may experience reside. We understand your frustration, especially after trying different amounts. Your feedback is important and will be shared with our team. although we may not be able to review this in person, we would love the opportunity to speak with you over the phone and see how we can help! Please give us a call anytime at 1-800-681-0366. We appreciate you taking the time to reach out and share your experience.