Plexaderm®Reviews of plexaderm.com

Response from Plexaderm®Dec 20, 2024

Thanks for taking the time to leave a review. We are sorry to hear about your Plexaderm experience and that you didn't like how Plexaderm feels when applied. The Plexaderm formula is quite powerful and if too much is applied you may experience dryness, over tightening in which can cause you to feel uncomfortable, or even see residue. I recommend trying a smaller-sized application and spreading it out evenly. Please allow a full 10 minutes for Plexaderm to dry. If you are still experiencing residue, try dampening a cotton ball/swab and gently pat on the areas of concern, this will help take away any unwanted product. Should you have any questions or concerns, please don't hesitate to contact us at 1-800-681-0366, we're here to help!

Response from Plexaderm®Dec 18, 2024

Thanks for taking the time to leave a review. We're sorry to hear about your dissatisfaction with Plexaderm. The Plexaderm formula is quite powerful and if too much is applied you may experience dryness, over tightening, or even see residue. I recommend trying a smaller sized application and spreading it out evenly. Please allow a full 10 minutes for Plexaderm to dry. If you are still experiencing residue, try dampening a cotton ball/swab and gently pat on the areas of concern, this will help take away any unwanted product. When applied correctly, the results can last up to 10 hours. We hope this helps! Every purchase is backed with a 30-day money-back guarantee, should you need assistance, please call us at 1-800-681-0366.

Response from Plexaderm®Nov 29, 2024

Thanks for taking the time to leave a review. The Plexaderm formula is quite powerful and if too much is applied you may experience dryness, over-tightening, or even see residue. I recommend trying a smaller-sized application and spreading it out evenly. Please allow a full 10 minutes for Plexaderm to dry. We're sorry to hear about your dissatisfaction with Plexaderm due to feeling like glue when applied. We suggest giving the tips above a try. If you're still dissatisfied, we kindly ask that you return all merchandise (opened and unopened products) within 30 days of receipt. All return shipping charges are paid by the customer. To ensure that merchandise is returned safely, we suggest that you send returns via U.S. Postal Service. We recommend keeping your tracking number on hand until you receive your refund. This information can also be located on our website under the return and shipping policy. Should you have any questions, please don't hesitate to give us a call again at 1-800-681-0366.

Response from Plexaderm®Nov 27, 2024

We are very sorry to hear about your disappointment in Plexaderm. It sounds like you are using the product correctly. Every purchase is backed with a 30-day money-back guarantee. Please don't hesitate to contact us if your order falls in line with our policy, 1-800-681-0366. We appreciate you taking the time to leave a review.

Response from Plexaderm®Nov 27, 2024

Thanks for taking the time to leave a review. Plexaderm is designed to be effective on all skin tones and we encourage users of all diversities to use it. Please remember that the application process is the key to maximizing results. We recommend starting with a small amount to see what works best for you. The appropriate application amount would be colorless and if too large of an application may result in a visual residue. However, this can easily be fixed by simply using a damp cloth to dab away any excess product. Everyone’s skin is different, and results may vary from person to person you may find that you need to adjust the size of your Plexaderm application. We hope this helps!

Response from Plexaderm®Nov 29, 2024

Thanks for taking the time to leave a review. We're sorry you experienced white residue after applying Plexaderm. The Plexaderm formula is quite powerful and if too much is applied you may experience dryness, over-tightening, or even see residue. We recommend trying a smaller-sized application and spreading it out evenly. Please allow a full 10 minutes for Plexaderm to dry. We are sorry to hear your order was not refunded upon being returned. This unfortunately was an oversight and we take full responsibility for that. We are happy to make things right and ensure your purchase is refunded. If you do not see your refund, please don't hesitate to give us a call at 1-800-681-0366.

Response from Plexaderm®Nov 29, 2024

We're sorry to hear that Plexaderm did not meet your expectations. Every purchase is backed with a 30-day money-back guarantee. Suppose your purchase was made inside this window. Please give us a call at 1-800-681-0366 to further assist you. We look forward to hearing from you soon.