Plexaderm® Skincare began simply with a desire to create products that truly work. From concept to commercial, everything we develop starts with one goal….to deliver REAL RESULTS supported by the latest in scientific and clinical research. Our products are designed to improve the most difficult signs of aging, from instantly reducing the look of wrinkles around the eyes to smoothing the appearance of crepey skin on the delicate neck and chest area. Every Plexaderm Skincare product uses science-backed and time-tested ingredients that provide results you can count on.Product safety is as important to us as product efficacy. Every Plexaderm product goes through a series of industry standard tests and processes to ensure safety, stability, and quality.
Plexaderm® (plexaderm.com) has 711 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Also known as
plexaderm.com
Website
plexaderm.com
Category
Salons & Clinics
Location
Boca Raton, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 89% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I didn't notice one single change.
No improvement in my skin at all.
A huge waste of money and time.
Response from Plexaderm®Jun 9, 2025
Thank you for sharing your feedback, and I’m truly sorry to hear that you haven’t seen the results you were hoping for. We completely understand how frustrating it can be to invest time and money into something and not see the expected improvement.
We’d really like to understand more about your experience and see if there’s anything we can do to help. Please feel free to reach out to us directly at 1-800-681-0366. We value your trust and would appreciate the opportunity to make this right.
SV
Susanne Van S.
Ŵell,every commercial is impressive a d…
Ŵell,every commercial is impressive a d says the product lasts all evening.I got my sample just in time for a huge very personal event.I tried your product the night before,it only lasted 3 hours.So put it on at 9:30am,event started 12:00,by 12:30 my lines were coming back.So much for hiding my age,I left early to go home,won't use it again.Very disappointed.
Response from Plexaderm®Jun 9, 2025
Thank you for taking the time to share your experience. We’re truly sorry to hear that the Plexaderm Rapid Reduction Serum did not meet your expectations during such an important event. We completely understand how disappointing it must have been, especially when you were counting on it to perform as promised. Our goal is always to provide products that help our customers feel confident and beautiful. It’s clear we fell short in your case, and for that, we sincerely apologize. While results can vary depending on skin type, application technique, and environmental conditions, we know this doesn’t take away from your frustration.
We’d love the opportunity to learn more about what happened. If you’re open to it, please reach out to our customer experience team at 1-800-681-0366 and we’ll be happy to assist you further. Your feedback is valuable and helps us improve. Thank you again for bringing this to our attention.
CU
customer
This product isn't what they claim it to be!
This product isn't living up to its claims. Yes, it does tighten your skin, however, I experienced a burning sensation and when it dried it left a white dried looking appearance on my face. I also applied some moisturizer to see how that would work after drying. That didn't yield the desired results as the undereye bags returned. That was an investment that didn't pay off.
Response from Plexaderm®Jun 9, 2025
Thank you for sharing your experience with us. We’re truly sorry to hear that the Plexaderm Rapid Reduction Serum didn’t meet your expectations and caused discomfort. While it’s great to hear it provided some tightening effect, we understand that the burning sensation and white residue are concerning, and the results didn’t last as hoped after moisturizing. When experiencing sensitivity , we recommend discontinuing use and disposing of any additional product you might have on hand.
Your feedback is very important to us, and we take concerns like yours seriously. We’d love the opportunity to learn more about your experience and make it right. Please reach out to our customer experience team at 1-800-681-0366.
LH
Laumah H.
The plexaderm is great when covering up…
The plexaderm is great when covering up wrinkles , but it does not make them go away.
Response from Plexaderm®Jun 9, 2025
Thank you for your feedback! We’re so glad to hear that Plexaderm Rapid Reduction Serum is helping to reduce the appearance of wrinkles and give you smoother-looking skin. While Plexaderm provides a temporary tightening effect and visibly minimizes the look of lines and wrinkles, it doesn’t permanently eliminate them. Should you have any questions, please reach out to us at 1-800-681-0366. We're here to help!
OM
Old M.
Great product
Great product use it every other day. I see results within 5 mins. Just be carful when flying, the tube builds up with pressure, when you open the cap the product will pour out. I lost half my product flying from the East coast to the West Coast, other than that I would purchase their product again.
Response from Plexaderm®Jun 9, 2025
Thanks for taking the time to leave a review and for being a loyal user of the Plexaderm Rapid Reduction Serum. We’re thrilled to hear you’re seeing results so quickly!
We’re really sorry to hear about the problem you experienced while flying. Due to changes in cabin pressure. We appreciate you bringing this to our attention, and we’ll certainly share this feedback with our team to explore how we can prevent this in the future. As a tip for next time, we recommend placing the tube in a sealed plastic bag and opening it slowly after reaching your destination to help minimize loss.
We truly appreciate your support and would love to make things right. Please feel free to reach out to our customer service team at 1-800-681-0366. We’d be happy to help!
JC
John C.
Love This Product
I have been using your product for years now and it works terrific. I don't have to worry about the unsightly fluid build up under my eyes any longer. I'm particularly glad to have the new tubes instead of the containers that your company has tried in the past. These work best of all. Keep using them.
John Carr
Response from Plexaderm®Jun 6, 2025
Thank you so much for your kind words and continued support over the years! We’re thrilled to hear that the Plexaderm Rapid Reduction Serum has made a positive difference for you and that you’re enjoying the new tube packaging. Your feedback means a lot to us. It helps us continue to improve and deliver the best experience possible. Thanks for taking the time to leave a review and for being a valued part of our community!
MC
Marina C.
The product actually works
The product actually works, unlike others that advertise
Response from Plexaderm®Jun 5, 2025
We're glad to hear the Plexaderm Rapid Reduction Serum is delivering real results. We work hard to make sure our claims match the experience. Thanks for taking the time to leave a review!
D
D.........
Plexiderm-not as great as once was…
I have used Plexiderm for 2-3 years now, and it does help with my under eye bags. However, after the supply went to the new tubes, it seems as if it contains a different recipe. I use it how I’ve always used in the past, but once it dries, I can tell there’s a dry crusty layer under my eyes. It also doesn’t reduce the bags as much as it used to. I’m in the same climate and nothing has changed with my skin care. It just seems that it doesn’t work as well with also leaving residue, where it once never did. When I first purchased it, it was in a pump container, then it was packaged in a twist top container, now in the squeeze tube. I do gently roll it, making attempts to mix it all together, prior to application. It’s just not as great as it used to be. I don’t think I’ll be purchasing it anymore after finishing my current supply.
Thank you for your response, again, with using it for years, I haven’t changed the way I use it. The amount, application, or changed to a new climate.
Response from Plexaderm®Jun 5, 2025
Thank you for sharing your feedback with us, and we truly appreciate your continued support over the past few years. We’re sorry to hear that your recent experience with Plexaderm hasn’t met your expectations. We want to assure you that while the packaging has changed, the formula itself has remained the same. However, we understand that even small changes in packaging can sometimes affect how a product dispenses or applies, and this can impact the overall experience.
If you’re noticing a dry or flaky residue or a change in effectiveness, we’d love to help troubleshoot this with you. Sometimes the way the product is applied, such as the amount used or how it’s distributed can influence the results. A very thin, even layer usually provides the best outcome, and allowing it to fully dry without movement for 10 minutes can help avoid any residue.
Your satisfaction is important to us, and we’d be happy to offer additional tips or work with you to find a resolution. Please feel free to reach out to our customer experience team directly at 1-800-681-0366. Thank you again for your honest review and for being a valued customer.
