PixsyReviews of pixsy.com

Image scanning is good but case processing and recovery is TERRIBLE. I have cases that have been in "Preparing Case" status for more than 2 years.

I actually really like Pixsy, the staff are friendly and always respond timely to emails and requests, they do some good scanning of items and finding people using your images. I knocked one star off as they don't cover a number of territories who infringe on your rights, also that a number of the images found often bear no resemblance to ours which takes a lot of time up. But overall its good value for money and does exactly what it should do I have had to come back and update this review due to issues with Pixsy So we flagged a lot of use of images, and I mean a lot. I took screenshots of this, I took the names and addresses of the offending items and publishers. Then repeatedly we were told "we could not find details of the person who uploaded this". So on eBay, a seller has to publish the item, they are responsible for it and if they are a business who steal your images they are 100 per cent responsible. On all sellers if you click 'contact' it provides, their name, registered address, email and phone number. Its super easy to find. However, Pixsy could not find it apparently, even when it was provided. Then when we Vero did take downs, the response was "we can no longer find the images" erm yeah because it took weeks to do nothing, so we removed them ourselves