Pitch-Us.com have been tirelessly supporting aspiring artists in their journey towards growth since their establishment in 2017. Through a wide range of innovative solutions, Pitch-Us.com have revolutionised the way musicians navigate the competitive music industry. By offering a comprehensive suite of resources, they empower artists to take control of their artistic vision, develop their unique sound, and effectively promote their music to a global audience.
Pitch-Us (pitch-us.com) has 349 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
pitch-us.com
Website
pitch-us.com
Category
Media & Information
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 91% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The lists you put us on are 95% botted and we got one of our songs taken down after it was on Spotify for two years. We notified you in the beginning of placement and you said you would fix it and we never heard back. Do not work with this platform, you will lose all of your investment into your music.
Response from Pitch-UsMay 4, 2025
Hello JDJ,
We’re truly sorry to hear about your experience. Please know that we always review and vet every playlist curator before we begin any placements to ensure their playlists meet quality and compliance standards.
We regret if there was any delay or miscommunication after you reached out. That’s not the experience we aim to provide, and we’d appreciate the chance to review your case further. Unfortunately, we don’t have enough information from this review to identify your campaign.
If you’d like us to investigate and resolve this properly, please reach out to us at [email protected] — we're here to help.
Best regards,
Team Pitch-Us
US
user
Your music will be removed from Spotify…
Your music will be removed from Spotify if you use this service (take it from me, someone whose music was just removed from Spotify due to the streams from these playlists being flagged as artificial).
Any company that promises a set number of streams is 100% using bots to get you there. Please don't make the mistake I did using this service, no matter how pretty their branding is.
It took over 6 weeks to get my track playlisted in the first place using this service, which was frustrating. That said, I also noticed each night at the exact same time, almost all my daily "listeners" were listening (this was my first indication that they use bots).
In short, do not trust their website because clearly it is full of misinformation—every stream you get using this service will be from a bot.
Response from Pitch-UsApr 25, 2025
Hello user,
Thank you for sharing your feedback. Since this review was posted anonymously, we currently do not have enough information to identify your order or campaign. We’ve sent a request for more details so we can properly investigate and address this matter.
Regarding our playlist campaigns, we want to clarify that there were some postponements recently, for which we provided compensation to every affected customer. Additionally, whenever we begin working with any curator, we always carefully review and verify the legitimacy of their playlists before moving forward with any promotions.
If you’d like us to look into your specific case, please reach out to us directly at [email protected].
Best regards,
Team Pitch-Us
DD
Daren D.
Mixed Experience with Pitch-Us – Proceed with Caution
I’ve used Pitch-Us five times now, and I want to be completely transparent about my experience.
When I first signed up, I had a strong suspicion that they were using bots to deliver the advertised “organic” streams. And I was right—they do. That said, I knowingly proceeded because I wanted to give my releases an initial push and hoped that the momentum would lead to organic traction from real listeners. And to be fair, the results were undeniable—for about two months, each release saw a significant spike in streams, giving the impression of serious momentum.
However, there is a catch—and it’s a big one.
Eventually, Spotify and DistroKid flagged my songs. I received notifications that my tracks were being removed due to artificial streaming activity. This has never happened with any of my previous releases, and Pitch-Us is the only streaming service I’ve ever used, so the cause was clear. That alone is enough to make me reconsider using them again.
Would I use their service in the future? Honestly, no. The risks now outweigh the rewards, especially with the dramatic price increase. Their stream boost package used to be somewhat affordable, but now the pricing has jumped from $700 to $2000 USD per song. That’s a hard pass for me.
In summary, if you're aware of the risks and just want short-term traction, the service can deliver. But if you're looking to build a sustainable and legitimate career on platforms like Spotify, I'd advise steering clear.
Response from Pitch-UsApr 25, 2025
Hello Daren,
Thank you for taking the time to share your detailed feedback. We want to clearly state that we do not use any promotional services or methods that would intentionally harm any artist or their career. Our focus has always been on safe promotion strategies.
Regarding the pricing we increased our prices because the costs on our side for ad-based and compliant promotion have risen. The final price can vary depending on how many streams are requested and the duration of the campaign.
We always strive to deliver the best possible results while protecting the integrity of our customers' music. If you'd like to discuss your case in more detail, please feel free to reach us at [email protected].
Best regards,
Team Pitch-Us
CL
Christopher L.
Kicked off Spotify for Artificial…
Kicked off Spotify for Artificial streams
Response from Pitch-UsApr 14, 2025
Hello Christopher,
Thanks for your feedback and we're sorry to hear about your experience. Please know that we take every concern seriously and work with a structured approach to ensure quality and safe results.
As we don’t have any identifiable information from this review, we kindly ask you to contact us at [email protected] so we can take a closer look and assist you directly.
Warm regards,
Team Pitch-Us
LN
La Nueva L.
No cumplen con lo prometido
No cumplen con lo prometido, hace varios meses estoy esperando el rembolso de mi pedido Order #11421, todavía no me enviaron mi dinero, es una estafa.
Response from Pitch-UsApr 14, 2025
Hola,
Lamentamos mucho escuchar esto y agradecemos que nos lo haya hecho saber. Nos tomamos cada preocupación muy en serio y revisaremos su caso de inmediato para asegurarnos de que se resuelva lo antes posible.
Gracias por su paciencia. Nos aseguraremos de comunicarnos directamente con usted y solucionar la situación.
Atentamente,
Equipo Pitch-Us
DA
D.A.
My first campaign never happened
My first campaign never happened, finally I got a response when I inquired about it and they apologized and said that they would run it again. That never happened either. Another song I used this company for also got taken down for fake streams.
Response from Pitch-UsApr 14, 2025
Hello D.A.,
Thank you for your feedback, and we're truly sorry to hear about your concerns. We’d like to clarify that your first campaign was completed shortly after it was ordered last year, and the follow-up campaign we offered has already been launched as promised.
We also want to emphasize that we do not use any techniques related to the concerns mentioned above.
If you have any further questions, feel free to reach out to us at [email protected] - we’re here to help.
Best regards,
Team Pitch-Us
AC
Afonso Celso de V.
You didn't deliver what you promised in…
You didn't deliver what you promised in the package I bought... and now you don't even answer my email anymore. In fact, the fact that you closed the possibility of public comments on FB already shows that something is not right.
Afonso Celso de Vasconcellos (Order 10601)
Because a new report in Rolling Hype hasn't been released... It was requested by me exhaustively in emails where I sent the release of what was to be published.
Response from Pitch-UsApr 14, 2025
Hi Afonso,
Thank you for your message, and we’re sorry to hear about your frustration. We’d like to clarify that the songs from Order #10601 are currently being re-run, so your campaign is active at the moment.
Regarding the additional Rolling Hype article, we want to reassure you that it will be published shortly. We truly appreciate your patience and understand how important proper communication is.
If you have any other questions or need further updates, feel free to reach out to us at [email protected] — we’re here to help.
Best regards,
Team Pitch-Us
FF
Fernando Fabara F.
Artificial streams
Artificial streams. They offered you organic real streams but not more far from reality, this company should be take down for the wellness of artists.
Response from Pitch-UsApr 14, 2025
Hello Fernando,
We’re sorry to hear how you feel about your experience. We want to make it clear that we do not work with any of the streaming methods or services mentioned in your review.
Unfortunately, we do not have enough information from this review to identify your campaign. If you'd like us to look into this and assist you directly, please feel free to reach out at [email protected].
Best regards,
Team Pitch-Us
