Pitch-Us.com have been tirelessly supporting aspiring artists in their journey towards growth since their establishment in 2017. Through a wide range of innovative solutions, Pitch-Us.com have revolutionised the way musicians navigate the competitive music industry. By offering a comprehensive suite of resources, they empower artists to take control of their artistic vision, develop their unique sound, and effectively promote their music to a global audience.
Pitch-Us (pitch-us.com) has 349 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
pitch-us.com
Website
pitch-us.com
Category
Media & Information
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 91% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Potenzialmente ottimi ma Spotify metterà la Red flag e la comunicherà al vostro distributore che se sarà Landr (o altri che non vogliono problemi con Spotify) vi toglierà la pubblicazione dalla distribuzione senza nemmeno cercare di capire perché.
Pitch-us dice che è tutto organico e legittimo ma quello che viene rilevato da Spotify (se fate la promozione Spotify) sarà che c'è un'attività illegittima.
Io ho dovuto sospendere le mie promozioni dopo un mese circa. Mi hanno tolto le visualizzazioni dalle tracce promesse su Spotify.
È altrettanto vero che Spotify mette la Red flag anche alle proprie promozioni come Discovery Mode (mi è successo anche questo con Discovery Mode di Spotify segnalato da Spotify stesso al distributore Landr - che sconsiglio - che pur avendo tutto il materiale per capire che era Discovery Mode di Spotify mi ha addirittura rimosso l'intero disco della traccia in promozione).
Quindi alla fine lo sconsiglio...
AE
Angel E.
It’s All Bots
Tried them out starting a month ago. It’s all Botted. Don’t trust it. And they duplicate charged me 4 days in a row. And they were supposed to put out an article on rolling hype but never did. I’ve tried to contact them via Email, no response. If I could give them zero stars I would. Save yourself the money, go somewhere more trusted like Imperium or Boost Collective.
PW
Peet W.
They use bots and got my account…
They use bots and got my account deleted by spotify for using bots
JA
Jackinj
The streams are artificial and my song…
The streams are artificial and my song got flagged and removed. So much for “real playlist and no bots and only organic growth” this company is not honest and you should avoid them unless you want to get flagged.
RC
RR Cartel G.
Outrageous charges
This company supposed to charge weekly but is charging every 4 days. In my case everyday. Don’t I repeat don’t use the services they are thieves.
RR
Ransom R.
BEWARE, THIS COMPANY USE BOTS
Was a reliable company, but something happened at the start of 2025. I guess greed kicked in. You will end up with a strike for artificial streams at best, but probably a fine or your music took down. Do yourself a favour and avoid this company at all costs.
If you have already started a campaign then make sure to report the bottled playlists to Spotify, you can check them using artist.tools playlist checker ( Google it!)
Now I will wait for the Pitch Us standard generic reply of we don't use bots and have no record of your campaign nonsense, but trust me they know what they're doing and are most certainly using bottled playlists.
Response from Pitch-UsJun 6, 2025
Hi Ransom Recordings,
We’re sorry to hear about your experience. To clarify, we do not use any of the promotional techniques mentioned in your review, including any form of artificial streaming. Our approach has always been to support artists through verified, trusted channels.
Before we begin working with any playlist curator, we carefully vet and verify both the curator and their playlists using tools like artist.tools and our own internal checks. If a curator doesn’t meet our standards, we do not move forward with them.
Since your review was submitted anonymously and we have no record of your order, we kindly ask you to reach out to us at [email protected] with your order number or email address used at the time of purchase so we can look into this further and resolve it for you properly.
Thank you,
Team Pitch-Us
MG
Michael G.
Avoid Pitch-Us at All Costs
I strongly advise staying away from Pitch-Us to avoid unnecessary stress, financial loss, and lasting damage to your music career. Earlier this year, I purchased two promotional campaigns from this company. Shortly after, both campaigns were flagged by Spotify for "irregular streaming" activity. The result was severe: my entire catalog was removed from the platform, and I was forced to pay financial penalties for streams that were ultimately determined to be artificial.
Pitch-Us was the only promotional service I had engaged, making it unmistakably clear that the flagged activity came directly from their campaigns.
Worse still is how they handled the situation. Pitch-Us promotes a “guarantee” on their website, claiming a refund if they fail to deliver the promised streams or if your music is unjustly removed and they were the sole marketing service used. I met both conditions. Yet, despite repeatedly providing the required documentation, I was met with delays, contradictory responses, and repeated requests for the same information.
Communication has been chaotic at best. I’ve dealt with individuals named “Olivia” and “Laura” who have made misleading claims, including telling me that a refund had been processed when it had not. I was also falsely told I had missed the refund window, despite providing evidence to the contrary. And astonishingly, when confronted with the fallout from their campaigns, their proposed “solution” was to run even more traffic, presumably using the same methods that got my music removed in the first place.
Even months later, the dialogue continues, filled with inconsistent responses, disorganization, and what appears to be outright dishonesty. Most recently, they denied ever streaming a title that happens to be the name of my album. That shows a clear lack of attention to basic details.
In my experience, in addition to the blatant attempts at obfuscation, Pitch-Us operates without the professionalism, transparency, or ethical standards that any artist should expect from a promotional partner. The consequences of working with them have been severe and far-reaching. If you value your music, your credibility, and your peace of mind, I strongly recommend avoiding this company entirely.
Response from Pitch-UsJun 6, 2025
Hi Michael
We’re truly sorry to hear about your experience and the frustration it caused. We want to clarify that we do not use any promotional methods or techniques that would knowingly violate platform policies or harm artists. Our goal has always been to support creators with genuine visibility and long-term growth.
Regarding your specific case, we’ve already resolved your concerns, and we’re glad we could bring the matter to a close. While we originally processed your refund months ago, it was unfortunately delayed due to a chargeback process initiated from your side, which temporarily blocked our ability to issue it again. However, this has since been handled and resolved completely.
We apologize if any earlier communication came across as unclear or delayed. During this period, our team responded to every email you sent and provided answers to each of your questions. Additionally, when we promote projects, we either promote each track separately or full albums depending on the package and campaign goals - our records reflect that accurately.
We value transparency and accountability, and we understand how important trust is in any collaboration. We appreciate your feedback and will continue to improve our processes so that every artist feels informed and supported throughout.
Best regards,
Team Pitch-Us
LI
LIZZANTINO
Spotify put down one of my albums…
Spotify put down one of my albums because artificial streamings, the only promoting platform I used was this one. One of my songs reach 100k + streams in a week only to go down to a 3.5k the week after because Spotify didn’t recognize them as legitimate.
Even though Pitch-Us answers to my emails, they keep sending info through different articles covering their assess by making it look that they are the victim because the music industry takes advantage of artists. We all know Spotify is a thief but definitely Pitch-Us is not something I would recommend or trust. This definitely messed up my algorithm and now I’m trying to find a way to put my Album back on Spotify.
Response from Pitch-UsJun 6, 2025
Hi LIZZANTINO,
We’re sorry to hear about your experience. To clarify, we do not use any of the promotional techniques mentioned in your review, including any form of artificial streaming. Our approach has always been to support artists through verified, trusted channels.
Before we begin working with any playlist curator, we carefully vet and verify both the curator and their playlists using tools like artist.tools and our own internal checks. If a curator doesn’t meet our standards, we do not move forward with them.
Since your review was submitted anonymously and we have no record of your order, we kindly ask you to reach out to us at [email protected] with your order number or email address used at the time of purchase so we can look into this further and resolve it for you properly.
Thank you,
Team Pitch-Us