Pitch-Us.com have been tirelessly supporting aspiring artists in their journey towards growth since their establishment in 2017. Through a wide range of innovative solutions, Pitch-Us.com have revolutionised the way musicians navigate the competitive music industry. By offering a comprehensive suite of resources, they empower artists to take control of their artistic vision, develop their unique sound, and effectively promote their music to a global audience.
Pitch-Us (pitch-us.com) has 349 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
pitch-us.com
Website
pitch-us.com
Category
Media & Information
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 91% of reviews.
Latest
Most recent review: October 2026.
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Hello,
I’m contacting you again regarding my order, as I have reached out multiple times without receiving a response.
You promised to start the delivery within 48 hours, with the full order normally completed within seven days. This is a major campaign involving organic Instagram Reels promotion and Spotify playlist promotion, and I expect the services to be delivered professionally and organically, as agreed.
The lack of communication and progress is becoming increasingly frustrating. Please take my order seriously, provide me with an update, and ensure that delivery begins as soon as possible.
I expect a prompt response and immediate action on this matter.
Order numbers.
1. [Order #17913]
2. [Order #17912
3. [Order #17911
Best regards,
A-mask
LU
Luka
Potenzialmente buono ma Spotify…
Potenzialmente ottimi ma Spotify metterà la Red flag e la comunicherà al vostro distributore che se sarà Landr (o altri che non vogliono problemi con Spotify) vi toglierà la pubblicazione dalla distribuzione senza nemmeno cercare di capire perché.
Pitch-us dice che è tutto organico e legittimo ma quello che viene rilevato da Spotify (se fate la promozione Spotify) sarà che c'è un'attività illegittima.
Io ho dovuto sospendere le mie promozioni dopo un mese circa. Mi hanno tolto le visualizzazioni dalle tracce promesse su Spotify.
È altrettanto vero che Spotify mette la Red flag anche alle proprie promozioni come Discovery Mode (mi è successo anche questo con Discovery Mode di Spotify segnalato da Spotify stesso al distributore Landr - che sconsiglio - che pur avendo tutto il materiale per capire che era Discovery Mode di Spotify mi ha addirittura rimosso l'intero disco della traccia in promozione).
Quindi alla fine lo sconsiglio...
DD
Daren D.
Mixed Experience with Pitch-Us – Proceed with Caution
I’ve used Pitch-Us five times now, and I want to be completely transparent about my experience.
When I first signed up, I had a strong suspicion that they were using bots to deliver the advertised “organic” streams. And I was right—they do. That said, I knowingly proceeded because I wanted to give my releases an initial push and hoped that the momentum would lead to organic traction from real listeners. And to be fair, the results were undeniable—for about two months, each release saw a significant spike in streams, giving the impression of serious momentum.
However, there is a catch—and it’s a big one.
Eventually, Spotify and DistroKid flagged my songs. I received notifications that my tracks were being removed due to artificial streaming activity. This has never happened with any of my previous releases, and Pitch-Us is the only streaming service I’ve ever used, so the cause was clear. That alone is enough to make me reconsider using them again.
Would I use their service in the future? Honestly, no. The risks now outweigh the rewards, especially with the dramatic price increase. Their stream boost package used to be somewhat affordable, but now the pricing has jumped from $700 to $2000 USD per song. That’s a hard pass for me.
In summary, if you're aware of the risks and just want short-term traction, the service can deliver. But if you're looking to build a sustainable and legitimate career on platforms like Spotify, I'd advise steering clear.
Response from Pitch-UsApr 25, 2025
Hello Daren,
Thank you for taking the time to share your detailed feedback. We want to clearly state that we do not use any promotional services or methods that would intentionally harm any artist or their career. Our focus has always been on safe promotion strategies.
Regarding the pricing we increased our prices because the costs on our side for ad-based and compliant promotion have risen. The final price can vary depending on how many streams are requested and the duration of the campaign.
We always strive to deliver the best possible results while protecting the integrity of our customers' music. If you'd like to discuss your case in more detail, please feel free to reach us at [email protected].
Best regards,
Team Pitch-Us
PG
Paul G.
Oh Pants
Spotify suggest that the streams are from an artificial source. As a result, streams are being removed. Have reached out to Pitch Us and awaiting a response. I am not hopeful and I may regret this. Let's see how I get on from here.
Response from Pitch-UsFeb 3, 2025
Hello Paul,
We understand your concern and appreciate you reaching out. Please rest assured that we do not use any above mentioned streaming methods, as we strictly follow industry standards. We’ve received your message and will ensure this matter is resolved correctly. Please feel free to reach out to us at [email protected] for further assistance.
Best regards,
Team Pitch-Us
DA
dave
I gave 2 stars because they did two…
I gave 2 stars because they did two AWESOME editorial articles on me and my music, but unfortunately when I started using their promotional services I got dinged for artificial streams, not sure how this happened but I had to send an email today to ask them to stop whatever they are doing because I don't want my tracks taken down. It troubles me because they seem to be legit but I guess the proof is in the pudding so to speak :(
Response from Pitch-UsJan 13, 2025
Hello dave,
Thank you for your feedback. ⚡️ We’re glad you appreciated the editorial articles, but we’re sorry to hear about your concerns with the promotional campaign. Unfortunately, we do not have any information regarding your specific campaign at this time. We’ve requested further details so we can investigate and resolve this issue. Please feel free to reach out to us directly at [email protected] so we can assist you promptly.
Best regards,
Team Pitch-Us
CB
Cyntia B.
Me arrepiento un montón …
Bueno le doy 2 porque les pase una canción de género pop español, y parece q en las listas q agregaron mi canción eran de género regue, lo cual ahora cuando entras a mi spotify me figura que la radio mía es toda regae mezclada con mis canciones q no tienen nada que ver con el género y seguido a eso si ves también “la gente que escucha mi música también escucha” todo regae (encima ese género no me gusta para nada y ahora quedó como que mi público es todo de fans fuma hierba. Así q me arrepiento por q me tiro a bajo la reputación. Si pudiera volver atrás volvería a tras sin dudarlo. Tengan en cuanta esas cosas por q no son cuidadosos en donde ubicar las canciones q les pasan.
Response from Pitch-UsNov 30, 2024
Hola Cyntia,
Lamentamos mucho que esta experiencia no haya cumplido con tus expectativas. Hemos solicitado más información para investigar a fondo esta situación, ya que lo que mencionas sobre el género asignado es algo muy extraño. Nos gustaría revisar tu caso y resolverlo lo antes posible. Por favor, contáctanos en [email protected] para que podamos trabajar juntos en una solución que sea satisfactoria para ti.
Saludos cordiales,
Equipo Pitch-Us
HI
Hill
I didn’t reach the number of streams…
I didn’t reach the number of streams advertised.
Okay, I’d be happy to give a review once the campaign is finished. The request for a review caused me to conclude that your services were completed.
Response from Pitch-UsAug 7, 2024
Hi Hill,
We're sorry to hear this. The campaign is still ongoing, and we've sent you an email with more details. Please feel free to reply to that email if you have any questions.
Talk soon,
Pitch-Us Team