Renee B.
We just gave this phone to our daughter…
We just gave this phone to our daughter for her 13th birthday. She loves it and so do we!

Devices that grow step by step with your childMost families feel stuck between two options: shut technology out entirely, or hand over a smartphone and hope for the best. We built Pinwheel for the parents in the middle. You know your kid better than any app, brand, or platform ever could, and we're here to back up your instincts with real tools and guidance.Technology, one stage at a timePinwheel Home: A screen-free, landline-style phone that starts the tech journey before a child needs a mobile device.Pinwheel Watch: Calling, contact, and location without a screen's worth of risk. It's also a first step on the readiness checklist that leads to a smartphone.Pinwheel Phone: A first phone that grows into full access exactly as fast as your kid is ready for it. Never faster, never slower.Every device starts safe and curated, then opens up as your child grows, building real responsibility along the way. Social media exposure is designed out from the start, and you stay in control throughout. Settings and controls stay visible and adjustable at every stage, and you choose the timeline, hardware, and carrier that fit your family's lifestyle and budget.Why parents trust us Full-visibility parental controlsCurated apps Live customer support from people who care A 30-day free returns policyWe believe trust is earned in the details behind the big promises. We also share the "why" behind every stage of access, so you can have better conversations with your kid and make each decision with confidence.And when your kid outgrows Pinwheel we'll help you figure out what comes next, even if it's a different phone.We'd love to hear about your experience. Thank you for being part of the Pinwheel family.
Pinwheel Kids Phones (pinwheel.com) has 771 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Renee B.
We just gave this phone to our daughter for her 13th birthday. She loves it and so do we!
Noelle
I had to change my daughter's password on google to stop her from accessing her email (due to inappropriate emails). After a few months she asked if she could have google hangouts back on her phone. When I added the app, it wouldn't let her use it because the phone remembered the old password. Chen in customer service talked me through deleting the google account and signing in with a new one. Thank you Chen!!
LFlake
The phone set up can be difficult to navigate, especially setting up email accounts, etc BUT the support team is very helpful and I've never had a more positive experience with using a live chat help forum. Nina R in particular was wonderful. I would like if Pinwheel would add the Family Link app & my boys would love a sporting app such as Sportacular.
Chrissy
I’ve found that pinwheel is always available to help with any tech issues. They take time to assure the problem is remedied. The service is family friendly and puts the battles about technology to the side and allows our daughter to have access without harmful apps or social media access. Thank you!
Jenn S.
The live chat is excellent. Every issue I have had questions about has been quickly dealt with. Very helpful!!
Erin
When you’ve elected to have as much oversight as pinwheel allows you to have on your child’s phone, some issues and questions are bound to come up. I really appreciate the customer service chat feature with pinwheel. I have used it many times and they are always quick and helpful.
Laura F.
After having phone connected through phone service, I was unable to log in as a caregiver on the device. Pinwheel took care of everything quickly and perfectly.
Amanda
Chen, was extremely helpful. I was having a problem with some of the apps loading onto my son's phone, and Chen was able to help me load all of them! I am very grateful for the help! Amanda, Louisville, Kentucky