Pink LilyReviews of pinklily.com

I wish I could give zero stars, There are other boutiques who actually do not take this long for shipping. They have lost a good custome. Very disappointed! Do not order from here if you want it arrive on time.

I wish I could give zero stars, I ordered pjs from the site. It took 4 days to even get an email confirming my order, then when my package came I was unhappy with the quality of the pjs. Very thin and see through. I went to make a return the day they arrived and they only return to store credit which is a bummer. The next day I went to finish the return and they changed the item to “final sale” not allowing any return whatsoever. I am out $68.68. I do not recommend this company due to their quality and return policy. Very disappointed!

This is an issue has gone on too long and I'm beyond livid. I have been waiting for this order for over month. I've kept up with the tracking and once it said delivered I emailed them immediately letting them know I didn't receive my order. The email I received back was that I needed to check if someone else signed for it, me being the only one in my house that can sign, or to make sure I didn't forget to pick it up. It had a lot of my Christmas items for my oldest daughter in it and I am still not receiving information on where my package is. Please be careful when shopping from this boutique.

I started purchasing from Pink Lily about a year ago and it became one of my favorite online boutiques. They have such a variety and styles for every age. The quality of their clothing is excellent. I'm a very picky shopper and I can always find many things for my wishlist on Pink Lily's website. It's hard for me to believe anyone would even give them a bad review. My opinion, by far one of the best online places to shop!

Terrible quality and sizing is off!! This was my first and last time ordering. I wasn’t impressed to say the least. I don’t care how many influencers are pushing their products and how cute some of the products may be. I won’t be falling for it. Buy with caution!!

This is an issue has gone on too long. First my order is delivered but not to me even though it said it arrived on time Second, Pink Lily resends my order and it’s confirmed delivered but guess what not to me. Pink Lily has sent my refund over 6 weeks ago and it has not been received. I’m to remain patient. This company is by far the WORST ever! Think twice before ordering.

All of my items ran way too small and the quality of several were poor. They shouldn’t make the customer pay for their mistakes. It’s not my fault it was made wrong. Now I just get a gift card and pay for shipping. I don’t want to purchase anything from them. So now I’m out $100. This is my second time buying from them and now I remember why I haven’t purchased anything for so long. Lesson learned!

Overall, Pink lily disappoints each time. Their stuff runs too big! It shrinks in the dryer. And it’s like jumping through hoops to get a refund or even an exchange. They don’t give cash back on your credit card. Only pink lily gift cards so you’re forced to get something else that’s just as big or shrinks. It’s not fair, if it’s my money I’m paying with and I don’t like the product I should get my money back. So now I have all these gift cards I don’t know what to do with because their stuff is not good quality and I don’t want anything from them.