Pilot Travel Centers LLC, doing business as Pilot Flying J, is a North American chain of truck stops in the United States and Canada.
Pilot Flying J (pilotflyingj.com) has 158 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Max B.
Worst truck stops in the country. Overpriced on everything. Some truck stops will let you get a free refill flying j and pilot you will never get a free refill of coffee or anything. You're going to pay $20 for a shower $20 for a parking spot.One nine is the same way.
Anthony K.
They would not refund my gas money after I explicitly told them I wanted my money back. The management cussed me out. It was absolutely awful I would not recommend anybody stop at that particular Pilot Flying J that is off of 37 and 70
JR
Pump didn’t work. Tried another and had to go inside to make gas purchase. Employees were very slow and not motivated to assist customers. Took a ridiculous amount of time just to get gas!!
Jose E.
The pilot in Seville OH has no showers during the night like from 12 midnight to about 8:00 am because they are short on staff, that's what I was told by an employee. Showers are shut down cause, I guess they don't have time to clean them? One of the worse services I've seen.
Young R.
Pilot truck stops are terrible half the time half the pumps don't work or pump extremely slow the def hardly ever works they restart your points at the beginning of every month the truck stops are always dirty fuel lanes are always filthy loves is a much better place to get fuel. Pilots are Bush League.
Sorely D.
Stopped at the flying j in big springs nebraska on the way to Denver. We we were there at 2in the morning and the lady at the counter was incredibly rude and condescending. There was no brewed coffee made and when we asked about it she told us that we could get the coffee from the bean pots or we could do without. It seemed that all she wanted to do was lean on the counter and be rude. The bathrooms were really dirty with no toilet paper and the trash cans were full. My wife said that there were bloody pads in the women's bathroom. The floors were dirty by the food and there was no creamer. I would prefer to run out of fuel rather than stop here again
Evan G.
NEVER go here. They will put a hold of $500 on your card when you get fuel. With no warning or notice...That is THEFT, STEALING to tie up someone's money a large sum, that is NOT ok!!! You don't treat people that way!
Trina D.
We’ve been here for 36 hours stuck in a snow storm and no snow plows have been noticed. Bathrooms aren’t even stocked, no toilet paper or soap. Truck drivers fuel this industry, the least they could do is keep the bathrooms and food stocked!! Un-impressed!
