PillPackReviews of pillpack.com

Terrible scam! Don't join! Warning! They only fill 30 day supplies. They say they do but don't say you will only get bottles instead being included in the pack. So you end up paying copays every month! They also don't synch your meds which destroys the whole reason to use this service.

After using CVS pill pack program for several months, I suggest dealing with another pill pack provider. I haven't had a single month where all of my prescriptions were in my pill packs. There was always 1 or 2 drugs that didn't make it and had to be stored and taken separately. CVS is raising my blood pressure instead of lowering it. Run away from this incompetence!

BEWARE: I started to sign up and then got the cost of my prescription. Their cost is 300% higher than what I am charged at the local drug store. They are ripping off insurance companies.

Stay away. I started the service ~5 months ago. I wasn’t able to login at ALL after signing up. Tried to reset my password in multiple occasion, the email never came. Then my doctor prescribed me something and I couldn’t get that added because i couldnt login to get any of the info i needed. Tried to change password again with no luck. Then I needed to pause the service for a month (had too many pills) but again no luck. So I finally had enough and called customer service. She then sent ANOTHER email for password reset while we were on the phone. We waited 10 mins and the email still didnt come, and her response was “oh thats weird”. So I finally asked them to cancel my account. Now I am hoping that cancellation email comes.what a ridiculous company. You need to get password reset right. That’s just basic!

the customer service is awful and if you need anything like a new med sooner than the 30 day delivery you must call them or they just put it on the back burner they do not take your health seriously so if its important DON'T USE PILLPACK

Terrible terrible service. Have used the service for 3 months and every month I have to call them and ask them to send the medication. My medication lasts 23 days. Last month they decided they were going to send it after 30 days..had to call and have it sent sooner and have them fix the time duration. This month the estimated arrival is after 45 days!!!! Seriously!!! Had to call again and go over the same things. The reason I chose PillPack was so that this was one thing less to worry about..apparently it isn’t so.

At first, Pillpack was incredible - on-time delivery, all meds delivered - loved the service. However, they quite shipping UPS and went the Postal Service, just as the Postal Service started cutting expenses, overtime and delaying deliveries. Medication was days late, 2 months in a row. Why an Amazon company switched from UPS is beyond me. They offered me the post office phone number to find out where my delivery was at. I'm not doing their job for them and I told them that. Next, one shipment didn't have one of the meds included because it was on 'backorder.' I asked how a pharmacy could run out of a pretty common medication. They don't seem to like it when customers call them out on bad service. How this company is affiliated with Amazon is beyond me. Customer service has nose-dived and I cannot say for sure that I will remain a customer. Mistakes with prescriptions are a big deal with me.

I switched to Pillpack because I keep switching up my meds. I am pretty sure I made a big mistake! First month and I’m being charged for meds my other pharmacy covers. The unexpected draw in my bank from account made a bunch of my bills bounce so now I am paying fees and fines ! I have never bounced a check in my life. I m 55 years old. So now I’m living on an income that is below poverty level and trying to keep the lights on! Besides pay all the people I know