PillPackReviews of pillpack.com

Pillpack is absolutely horrible. OmniPod sent my info to Pillpack to get started with the OmniPod 5 system. The entire process has been a total disaster. It's been weeks and my supplies still are NOT here. Type 1 diabetics who rely upon meds and supplies to LIVE - BEWARE. Go to you local pharmacy if you can.

Amazingly bad. Quick quiz for Amazon: how often should monthly prescription be filled? Answer: monthly! Not every 45 days. Not 40 days. Not 50 days. Monthly. The fact that you cannot figure this out is simply terrifying. Customer service is laughably bad as well hiring the least concerned and least engaged drones available. Just really really bad.

The wrong dates and times printed on the labels. Missing Medications that they don't address the problem until I discover it. a really weird dispenser that I paid extra for that doesn't work. I have consistent medication, so this shouldn't have been hard. I'm cancelling my service.

Doesn't ship meds, doesn't tell you until the day before you need them. They were a train wreck. Nothing like putting people's heath in jeopardy.

Pillpack = runaround and misinformation. Don't take the time to use this service. You will waste hours trying to get your prescriptions filled. They don't deliver until your prior ones are used up. And they make it difficult to transfer your prescriptions back to your local pharmacy. STAY LOCAL. SAVE YOURSELF the hassle.

Horrible service! Their customer service is awful, they don’t seem to know anything so they just give you any answer they can think of. They would even ask me what the names for generic alternatives were (they should know this!!). Also I had to call numerous times to get them to fill an Rx that said “as directed” but they misread is as “as needed”. Finally, they had an engineering problem in their fill department where all my prescriptions were falling into the next day’s packet because the packets weren’t sealed correctly and they told me I’d have to pay 100% of the cost for replacement meds! I switched to a different service.

wait one is way too high, Pillpack Used to be great, now not so much, maybe because amazon took over. For the last 2 years, they can't do anything right. The customer service is lacking, they won't answer a simple question about drug costs. Stuff out of stock, shipping late, and my orders wrong. They have the records yet every time they make me jump through hoops. Don't waste your time or money here. you will regreat it. BE WARNED

DO NOT USE PILLPACK. Would give zero stars if possible. Needed to get my daughter's medication packaged in single-day packs for camp. Called daily to follow up on the order over the course of a week, and each day was told there was an issue with a different medication. Each day, the prescriber modified the script as directed. Was repeatedly told the medication would arrive on time. Two days before camp start was told the medication was en route and would arrive the following day. When nothing came that day, I was told it would arrive that evening. Nothing came. At that point, I was then told the package had not yet gone out!!! My daughter couldn't start camp as planned which resulted in my losing significant money. PillPack had the gall to still charge my credit card and bill my insurance.