Nancy V.
I mistakenly ordered the wrong pillows…
I mistakenly ordered the wrong pillows and you fixed the problem and got me the correct ones. I appreciate you!
Hotel Pillows at Pillows.com. Your source for hotel bedding, goose down pillows, feather pillows and hotel pillow collections.Sleep on our luxurious Pacific Coast Feather Company down pillows and find out why high quality down pillows will give you the...
Pillows.com (pillows.com) has 138 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Excellent
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138 approved reviews, newest moderated first
Nancy V.
I mistakenly ordered the wrong pillows and you fixed the problem and got me the correct ones. I appreciate you!
Jennifer
I've been sleeping soundly since I received my pillow
Susan
The order and delivery process went as expected. Unfortunately the pillow was too soft so I had to return it. Good news is that the return also was smooth.
Handy M.
Appears to be the exact pillow used in the IHG hotels. Maybe a little pricey but very nice pillows. Also had the protective covers to match. The order process was easy and product shipped and arrived on time.
Debbie F.
I was able to order Choice Hotel pillows, no problem with the order.
Brady D.
I took a picture of a pillow we loved at one of the most recents stays at a hotel and it led us to this site. I ordered 2 very expensive pillows based on the tag and now that we have them and used them, they aren’t the same.
Response from Pillows.comApr 22, 2025
Hi there, Thank you so much for your review! We’re sorry to hear the pillows weren’t quite what you expected. It looks like you ordered the combo pack, which includes one soft polyester pillow and one soft down and feather pillow. While both are popular choices in many IHG hotels, we understand it can be tricky to pinpoint the exact pillow you experienced during your stay. Based on your description, it’s possible the pillow you loved was the FeatherBest® pillow, which is another soft down and feather option used at IHG® properties. You can take a look at it here: FeatherBest® Pillow – IHG Collection We’d love to help you find the right match—feel free to reach out to our team anytime, and we can guide you based on the photo you took or any other details you remember from your hotel stay. Sleep well, The Pillows.com Team
Adina T.
I am very satisfied with my order. I will be ordering again.
B. L.
Easy to find the right pillow. Fast Shipping.