PigeonlyWe provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 98 reviews with 4 stars · Clear filters
lyly K.
Hasta el momento los envios se han hecho bien, aunque en mi último envio se extraviaron las fotos, por lo demas todo ok.
Response from PigeonlyFeb 10, 2021
Hola Lyly, muchas gracias por tomar el tiempo para dejarnos este review, me encanta saver que te atendemos bien. Grcais por escojer Pigeonly marcanos si necesitas algo @ 1800-323-9895. We’re here M-F 6 am - 6 pm PST
Corrina G.
I love Pigeonly but the only reason why I gave it 4 stars instead of 5 is because I feel like paying $24 should be available for all inmates. Not just one.
Response from PigeonlyFeb 16, 2021
Hello Corina and thank you for your feedback. There are ways to lower your monthly bill and we would love to discuss them with you. Feel free to contact an Account Manager M-F 6-6 8003239895 in order to discuss in detail how we would be better able to serve you. Thank you and stay well.
Hello Flowers Are My J.
This helps me get everything done at one time the pictures and letter. Just need more space for the letters.
Response from PigeonlyFeb 16, 2021
Hello Flowers. Thank you for the feedback. We will relay your suggestion to our terrific Development team!
Kapil G.
I like the convenience. I think the phone system (I had to add money myself) is not smoothest, but it's working. I think it's because different facilities have different phone system, but pigeonly does try it's best.
Response from PigeonlyFeb 16, 2021
Hello Kapil and thank you for the feedback. Feel free to contact an Account Manager M-F 6-6 8003239895 in order to discuss in detail how we would be better able to serve you. Thank you
Micheal W.
It was great but now I got to see if the number works hopefully it does
Response from PigeonlyFeb 4, 2021
We are incredibly grateful that you took the time out to leave us this review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please give us a call if you have any questions or concerns @ 1800-323-9895. We’re here M-F 6 am - 6 pm PST
Arlene S.
I think that the one time subscription price was a bit too much for a month (all I did was send a holiday card), but that's about it.
Response from PigeonlyFeb 16, 2021
Hello Arlene and thank you for the feedback. We feel when fully utilized, most customers see and appreciate the value. For suggestions on how to assist you in staying contact with your loved one. Feel free to contact an Account Manager M-F 6-6 8003239895 in order to discuss in detail how we would be better able to serve you. Thank you
Cindi F.
It has been a great app.I enjoy sending pics to my love one.Thank you pigeonly for making it possible
Response from PigeonlyFeb 16, 2021
Hello Cindy and we thank you so much for the positive feedback. Please spread the word and the best to you and your loved ones.
Phi
So far so good but it takes a long time for pictures and articles to go out be even longer for the order to be marked as complete. You can’t place another order until the previous one is complete. That’s my only gripe.
Response from PigeonlyFeb 20, 2021
Hi Phi, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. I sincerely apologize for the confusion the reason we do this is because we don't want the facility to throw out any of your important mail in case they have a restriction as to how many mail orders of the same product can be received in one day.
