PigeonlyWe provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Chris L.
Great easy to use thank you for making it easy to do and move through site
Response from PigeonlyFeb 17, 2021
Thank you for the wonderful review and for taking the time to share your feedback with Pigeonly. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Tracy B.
It was great, would recommend it to others!
Response from PigeonlyJan 28, 2021
Hello Tracy, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to speaking with you again. Have a great day!
Krystal
I just started using it. Not sure how to set up the phone. But the letter sending Is nice
Response from PigeonlyFeb 17, 2021
Thank You so much for your review Krystal. Glad you are enjoying our service, Pigeonly is committed to helping family member stay connected and provide all the resources we can to keep customers connected with there loved ones. We are pleased that you love the service and are delighted that you are a customer of Pigeonly. If you need anything from us such as how to use the phone service please do not hesitate to contact our customer service line at 1-800-323-9895.
Priscilla B.
My experience is going good nothing to complain about
Response from PigeonlyJan 28, 2021
Dear Priscilla, thanks for leaving us such a wonderful review. We are thrilled that you had a good experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to hearing from you again.
Josh
Pigeonly helped me locate my loved one and made it a million times easier being able to connect with them took the hastle out of everything basically!!
Response from PigeonlyJan 28, 2021
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to speaking with you again.
James B.
I just started using Pigeonly. I am using the trial right now I sent my son a Birthday card and a Letter. I don't know if he has received them yet I hope so. If all goes well I will get the membership and I will try other features.
Response from PigeonlyFeb 17, 2021
Thank you very much for such a great review! We work really hard to offer you the best possible way to keep in touch with your loved one, we also notify you when the mail has arrived at the facility. I hope to see that reflected in the services we have provided for you and your son.
Alicia L R.
It was very fast and easy to use the service and I would recommend this service over any other
Response from PigeonlyFeb 17, 2021
That is music to our ears! Thank you so much for that kind review if you ever need any more assistance don't hesitate to contact us, our first priority is a great customer experience.
Brandy M.
Well all I can say about my experience is that I LOVE IT... my letters were delivered fast... it's way easier then sending a letter by mail and having to wait for the phone call this way it gets to my inmate asap.
Response from PigeonlyJan 28, 2021
Hello Brandy, We are incredibly grateful that you took the time out to leave us this review. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. Have a great day.
