Kyle Kissinger, J.
First Time!!
Nothing to say
Response from PigeonlyMar 29, 2021
We are incredibly grateful that you took the time out to leave us such a kind review. We look forward to serving you for all your needs.

We provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Kyle Kissinger, J.
Nothing to say
Response from PigeonlyMar 29, 2021
We are incredibly grateful that you took the time out to leave us such a kind review. We look forward to serving you for all your needs.
Sheena F.
I wish there was a way to check the balance on the account and better information on how to use the credit.
Response from PigeonlyMar 2, 2021
Hi Sheena you can always call in and ask about your balance @1800-323-9895 or ask a manager for your information to be able to log in and beable to check yourself. We appreciate you bringing in these good points to our attention, all credit cango to your subscription payments.
Theresa A.
It isn't unlimited like it says. I'm only able to send 1 letter a week. Also it says that I will receive information on how to set up commissary which I never received. Other than that it's great.
Response from PigeonlyMar 2, 2021
Hello Theresa and thank you for taking time out of your day to leave a review. Our services are limited to the degree that you can send any of our fulfillment products any time you desire. (A simple call to customer service will grant you access to send more than one letter a week) . Feel free to contact an Account Manager M-F 6-6 8003239895 in order to discuss in detail the specifics of your account and have it resolved. Thank you.
Dominic R.
It’s been more than ten days since two letters and one picture has been delivered and she still hasn’t gotten them. Other than that I like it.
Response from PigeonlyMar 2, 2021
Hello Dominic and thanks for the feedback. Normal transit times are 3-5 business days but there are delays out of our control from time time. When this is the case, we do have a customer satisfaction policy in place. eel free to contact an Account Manager M-F 6-6 8003239895 in order to discuss in detail the specifics of your account and have it resolved. Thank you.
Dawn
To be honest the arrest of my boyfriend was so fast & sudden. That i applied to the 1st site i as saw could help me come in contact with him. An with your site the 1st thing i saw "all you have to do is write and we wilk do the rest" my heart felt some kind of release of stress like cool 1 less thing to worry about. It wasn't until i wrote a letter took 2 or 3 days to process just to see an expected delivery date. In my head i was like "omg really" 5 days to get an electronic letter it would have been faster to hand write & mail one myself. 3 days tops for the $9.99 minus the $10 off or it would have been $19.99. I get it you need to profit off your idea but don't give someone the idea that you are there for them & help them cuz you know the jail process. Some people like myself was scared never been through this before thought okay heres a man who knows the struggle. Tell us b4 that we are paying $9.99 for a week long wait. An my photos have been processing for days now like come on man.
Response from PigeonlyFeb 25, 2021
Hello Dawn, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We are sorry for the troublesome experience you've had and your feedback really helps us get better. Feel free to call us at your earliest convenience to see how we can accommodate you any time from M-S 6-4 P.ST. At (800) 323-9895 so we can help you with this new process. stay well and have a wonderful day.
Kristen W.
It's ok very hard to fugue out. I don't know why things are so hard
Response from PigeonlyFeb 24, 2021
Hello kristen, perfect example as to why we value your feedback so much, to know where and how we can improve. Thank you for choosing Pigeonly. Please call us so we can help you understand the site and how to better use our services @1800-323-9895. We would love to make things easier on you.
Annette T.
For most part it was okay if you wanted something to write letters for and so far but it’s really not a good deal when you have to pay Tele coin 25 for minutes and have no idea of the discount they claim you getting
Response from PigeonlyFeb 24, 2021
Hello Annette. We apologize for any dissatisfaction you have felt. If you still need any further assistance regarding your account, feel free to call an Account Manager, M-S 6-4 P.ST. At (800) 323-9895 in order to discuss the particulars in full detail and get your issue resolved as soon as possible. Thank you and stay well.
jen R.
Didnt use much as inmates were released over night. Hoping to cancel my membership. Please.
Response from PigeonlyFeb 24, 2021
Hi Jen, We thank you for choosing Pigeonly. Please give us a call at your earliest convenience at @1800-323-9895 to make sure you get assisted with cancellation correctly.