PigeonlyReviews of pigeonly.com

Response from PigeonlyJun 13, 2022

Hi Herbert, Thank you for reaching out. I can see you had paid for 4 inmates 34.99 which is a 3 months subscription and the other one is for 1 month subscription which you had paid $24.99. Services includes phone service, unlimited photos, letters, postcards, greeting cards and web articles. Feel free to call us please on 1800.323.9895 if you have any questions or confusions. We are open from 6 am to 6 pm pacific time Monday- Friday. Thank you and keep safe!

Response from PigeonlyJun 8, 2022

Hi Jennifer, thank you for reaching out. We apologize for the delay, rest assured all your mails had been delivered and your loved one will be able to receive it as soon as possible. Thank you for your patience and keep safe!

Response from PigeonlyJun 8, 2022

Hi Regina, thank you for your review. We do not offer commissary services, I would advise you to contact the facility directly for more information. If you have any questions about Pigeonly we are here to help, feel free to contact us at 1-800-323-9895. We are open Monday to Friday from 6am-6pm, ready to assist you. Have a great day.

Response from PigeonlyApr 20, 2022

Hello Julia, Thank you for bringing this to our attention. We appreciate your feedback. A report has been submitted, and our team is looking into this. Thanks again and keep safe!

Response from PigeonlyFeb 21, 2022

Hello Ezra, thank you for your review. Though we do ask to allow some time between orders to be shipped out, we are able to reset the application so you send more. Please feel free to contact us if you ever need more information or assistance on this, we are open Monday to Friday from 6am- 6PM, 1-800-323-9895.

Response from PigeonlyApr 12, 2021

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Response from PigeonlyApr 1, 2021

Hello Lizabeth and thank you the feedback. The normal timeframe after placing money in your account is 1-24 hours. If this timeframe has passed, feel free to contact an Account Manager M-F 6-6 8003239895 in order to discuss in detail the specifics of your account and have it resolved. Thank you.

Response from PigeonlyApr 1, 2021

Hello Kayla, The normal transit time is 3-5 business days for all fulfillment products with delays experienced from time to time due to circumstances out of our control. Anytime you do not have access to send something, simply call in for instant access. Any extensive delays are due credits, up to and including a free month. Any questions, feel free to contact an Account Manager M-F 6-6 8003239895 in order to discuss in detail the specifics of your account and have it resolved