PietraReviews of pietrastudio.com

Extremely late shipping of orders; orders sitting in the queue far longer than the stated fulfillment time. Choosing $18 DHL shipping of an order that we would've shipped for $9-12 via USPS. Choosing the most expensive shipping option to ship orders. This warehouse will not hesitate to charge us so much for shipping that we lose money on every order.Many, many processes that ought to be automated are instead performed manually by humans (for example, checking in inventory, or listing inventory to new platforms), taking up such a huge amount of time it's hard to imagine either the business (us) or Pietra making money. Every time a shipment arrives at Pietra's warehouse, we have to have a Zoom call about it.Pietra's offer to list our merchandise across multiple platforms, which was a selling point, has turned out to be trivial or even damaging. For example, Pietra lists all its clients items on Pietra's own Etsy page, [sensitive content hidden], which currently has made 2 sales ever and has 1 star out of 5. Pietra is offering to list our products to Twitter on Pietra's own Twitter Shops, but Twitter only allows each shop to list a total of 50 items, so it would not be possible for Pietra to follow through on this.We have not used Pietra's sourcing but have not had a need to do this, as I have really never had an issue communicating directly with a Chinese manufacturer, as all of them have English speaking agents whose job it is to do this

Our experience with Pietra has been exceptional. The platform has made sourcing and finding reliable vendors effortless, and the order process is seamless. Pietra's user-friendly interface and commitment to quality have been instrumental in streamlining our operations. We're grateful for their support and look forward to continued success with them.

Thank you so much Pietra! The switch from my fulfillment to yours was so easy and simple! Your team was so kind and knowledgeable!! Much love and aloha

Working with Zach and the Pietra team has been a real treat. They go the extra mile to make sure you're all ready for launch with a comprehensive onboarding procedure. Would highly recommend.

Pietra has been amazing in helping me set up my first business! Their interface is extremely easy to use and navigate in order to find the perfect suppliers for your business. I am a new business owner and was overwhelmed at first, but Pietra has made it so simple. Their warehouse capabilities and team were specifically my favorite team to work with. All their suppliers are equipped to work with Pietra to get products to their warehouse, and then the warehouse team labels, adds SKUs, and connects to your ecommerce website. Again- simple and painless! I would highly recommend Pietra if you are looking to build you own business.

This is the best platform and fulfillment center to use when starting your own business. Very easy to navigate and very knowledge with the process. I have never had any issues and even the factories that I've worked with, it has been a smooth process.

Partnering with Pietra Fulfillment Center has been an absolute game-changer for us at YG Collection. From the outset, their commitment to excellence and innovation has set them apart in the industry. The entire process has been incredibly seamless. Orders are fulfilled promptly and accurately, leaving our customers satisfied every time. What truly sets Pietra apart is their dedicated operations manager, Zach. His attention to detail and proactive approach ensure that our fulfillment needs are not just met, but exceeded. One of the things we admire most about Pietra is their unwavering commitment to improvement. They're constantly listening to feedback and implementing innovative solutions to enhance efficiency and streamline processes. It's refreshing to partner with a team that is always striving for excellence. At YG Collection, we're proud to have Pietra as our fulfillment partner. Their reliability, professionalism, and dedication to customer satisfaction make them an invaluable asset to our business. We look forward to continuing our partnership and witnessing their continued success. Thank you, Pietra team, for your exceptional service! YG Collection

I am writing a second review now that my business has officially launched! Villa Melina relies on Pietra for ALL online orders and Amber & Team have been not only supportive and timely, but also so fun to work with. Truly one of the most enjoyable partnerships I have ever managed.