Marianna W.
CANCELLING AWFUL AWFUL SERVICE
CANCELLING AWFUL AWFUL SERVICE

Phone.com helps small businesses stay connected to their customers, wherever work takes them. We provide business phone service designed for owners and teams who need to answer calls, follow up on messages, and make it easy for customers to reach the right person.With Phone.com, businesses can choose a local, toll-free, or custom number and use it across mobile devices, computers, and compatible desk phones. Calling, business text messaging, voicemail, video meetings, and flexible call routing help teams manage conversations throughout the day. Businesses can set greetings and schedules, forward calls, and direct callers to the person or department best equipped to help.Every business handles calls differently, so Phone.com offers options that fit different ways of working. Our mobile apps let team members use their business number while they are away from their desks. ProSIM adds a business line to a compatible mobile phone using the cellular network and native dialer. For businesses that need help answering incoming calls, Live Answer-Connect provides professional human receptionists, while AI Receptionist can answer common questions, route callers, and schedule appointments.Having served more than 50,000 small businesses, we understand that choosing a phone system involves more than comparing features. Setup, flexibility, and access to support matter, too. Our goal is to give businesses practical communication tools that are easy to use and can adapt as their needs change.Whether you work independently, manage a growing team, or spend most of your day with customers, Phone.com helps you keep business conversations moving. Learn more and explore your options at Phone.com.
Phone.com (phone.com) has 232 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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232 approved reviews, newest moderated first
Marianna W.
CANCELLING AWFUL AWFUL SERVICE
Sean D.
Total waste of time. Used them for years for my business. They then decided that since I am not incorporated that they can't provide service to me because they " can't verify me". They sure didn't have a problem for years taking my money. Went to a free app that makes calls and sends and received texts. Saved hundreds a year .
D W.
My old Samsung A14 stopped charging. I was forced to purchase a new phone which upon opening the retail box found NO charging unit to connect to the electrical power thus leaving me NO way to charge the phone. Samsung's excuse was to state I should have purchased it from them instead of a retail store. Rest assured, Samsung, my next phone won't be one of your brands.
Dee B.
crap does not work ripoff
Andrea A.
I've had the service for 6 years and it use to be good.. they changed their customer service to a third party in India so now it is impossible to get anything fixed... I use to call and customer service was fast and efficient. They also changed the receptionist service I've had for 3 years my billing was always consistent no issue and now I am being billed 2-4x's the amount. My bill went from $300-$350 to all of a sudden $1300 for the same services!
Begüm Tiryaki U.
I don't know how they found and called me but this feels like scam.
Main Street C.
Phones were trash, service was trash. Terrible experience all around. I absolutely would not recommend. I spent multiple hours on the phone and they could still not get my phones to work. Great sales team but not so great service team.
W. H.
What crap! The app sucks, the interface is worse, it goes down constantly! And they make it as hard to cancel as they can. I will never give them a cent of my money again and strongly recommend that neither do you. They exploit the elderly and technically illiterate in hopes of fading into one of the many subscriptions that people keep but don’t use ABSOLUTE GARBAGE!