Melinda O.
I am not normally someone who will…
I am not normally someone who will write a bad review I will talk privately with who ever I need to in the company about my concerns or issues but after almost two months of waiting for my package and getting nothing but the run around and a “you Handel it” answers into who I need to contact I think it is necessary. I understand that there is a pandemic going on but it seems like this company and the company they use to deliver have used it as an excuse to offer bad customer service. This has been going on fo awhile and if you’re company is not able to deliver goods purchased with in a certain amount of time it should be noted the delivery time or do not allow orders to that specific country in my case to the US. Also you’re customer service company and logisitic team should be able to communicate with the company delivering your product instead i was met with a here’s the number you call them. At this point I just want my money back because I do not want to do business with this company and I was told I have to wait even if I have not received the my product or an answer as too when I will receive I really wish I had looked up reviews on how tyhis company does business I am extremely disappointed.
Response from PhomemoApr 30, 2024
Hello~ Sorry for the late reply. Did you get your order? If you have any other questions you can contact us: [email protected] We will reply within 24 hours~ Thank you very much for your support of Phomemo~