phivillaus.comReviews of phivillaus.com

Ordered through Walmart. The box set in my garage over the winter. When I went to assemble it, it was missing several pieces. I reached out and the service was amazing and the quick response was so great and they resolved my issue.

Great customer service! I just want to compliment Yvonne & Marian on being so helpful. They were the best thing to happen to me this whole week 🥳

Good value and well made. I did have a little problem that was taken care of by the company. It’s easy to use and looks great when up with the build in lights on at night.

I purchased two large outdoor furniture sets after renovating my backyard. The pieces came extremely fast and were better quality than expected with the affordable price tag. After putting everything together, one piece of a set had metal break when tightening the bolts making the frame unusable. I wrote to their customer service with the pictures of the issue and they were quick to respond and sent replacements without any hassle. Had a great experience with this company and will surely buy more.

I originally left a one-star review after my umbrella developed a structural defect after four months of normal use. I'm pleased to update my review because PhiVilla honored its one-year warranty, responded promptly to my claim, and sent a replacement umbrella without requiring the return of the defective one. While I wish the original product had not failed, I appreciate a company that stands behind its warranty and treats its customers fairly. Their responsive customer service turned a disappointing situation into a positive experience.

I ordered a nice large umbrella for my deck and I looked for a long time till I saw this and decided on it. It came in a nice box and well packed, but It was in missing a part for the sandbags to hold it in place. There was a card that said dont return the item just call us or email us for parts replacement if needed. The company was very understanding and they sent my part right out to me. I am very happy with this company and the quality of my umbrella is excellent now If your looking for a reputable company to purchase an umbrella from this is it.

Great Patio Furniture very Modern and Elegant 🙂. Fast Shipping and Fast Customer Service Response. Thanks again. Respectfully Wilmert Reyes

Excellent experience. I had a couple of issues with the furniture but they were quickly resolved and am so happy with everything.