phivillaus.comReviews of phivillaus.com

Upon opening the box I was surprised how well they seemed to be made and packed. I did the chairs first and found them very easy to assemble. Once finished they were very stable as was the table. I did have one fastener that had a solid head so I couldn't tighten it. I wrote an email and was pleasantly surprised how quickly they responded and willing to help they were. I can't put into words how much I appreciated their effort to please and their product really is a great buy.

We ordered a table and six chairs and the table was damaged by the carrier. I contacted customer service and very quickly they sent a replacement. They asked for some pictures so they could go back to the carrier. What i liked the best was the continuous email follow up on the process and timing. I am a return customer and after this very positive follow up on a problem will be again.

I recently bought a bench. It is very heavy duty. When I opened the box, I couldn’t find the directions. The company emailed me directions. I put it together with help as it is very heavy. It looks great in my yard and it’s so heavy duty that I think it will last a lifetime!

I purchased one last year and had a few difficulties with it due to me leaving it open during a storm and I was sent another one with no trouble whatsoever the person that assistant me was very understanding and moved very quickly I will be a forever customer.

Great customer service. They went far and beyond what they should have done me already being out of the warranty time. Thanks!

I had purchased a beautiful phivillaus bench from Amazon several months ago. I was happy with the quality and the price of the bench. I decided to purchase a second bench. I looked for the Phivillaus website and found my bench! There was a generous coupon for St Patrick's day....so I placed my order, but somehow the coupon was not applied. I contacted their customer service and was immediately sent an email noting the coupon would be honored. GREAT COMPANY....Beautiful items. I am waiting for the matching chair and table to come back into stock. Very happy with my purchase and this fine company.

Had a great experience with this company! I received my patio furniture quickly, one of the sofa arms were damaged from delivery. I contacted customer service they were very helpful to make sure we were happy. Thank you again great product and customer service.

We received our product after two days, easy to assemble, small part was broken, we requested replacement and we got it in one day, the response by email was fast and efficient