John N.
Outstanding help from a genuinely caring pharmacist
I can see that a number of people have shared negative experiences here, so I thought it was important to add a positive one to give some balance. I wanted to say a sincere thank you to Usman at the Asda Brierley Hill pharmacy. On more than one occasion he has gone out of his way to help us locate medicines for my child when they were difficult to obtain locally. Rather than just saying they were unavailable, he took the time to check wider availability and help find a solution. He was knowledgeable, calm, and clearly cared about making sure we weren’t left stuck without what we needed. That kind of effort makes a real difference to families. A real credit to the pharmacy and exactly the sort of service people hope for but don’t always receive. Much appreciated.