Pharmacy AsdaReviews of pharmacy.asda.com

This has been coming for a long time but finally had enough. Ordered repeat meds through GP which were quickly sent over. I turn up the next day, or the next day after that and they are not ready. They tell me to wait an hour and I am already in pain from missing two or more doses. What am I supposed to do for an hour, wander the isles? Also I arrived at 7.40 pm on more than one occasion but they refused to serve me because they had already started to close. They close at 8pm. I have now changed my pharmacy to a family run business. I am looking forward to a night of pain!

Asda Pharmacy . ASHTON UNDER LYNE . Tameside . Needed the support from NHS 111 ( telephone help ) service whom suggested that I get help from local Asda Pharmacy . HOWEVER . when it was explained I could be given health care products for diabetic issues the NHS 111 Service didn't have ANY network systems LINKED to the Asda Pharmacy to give me details IF available on shelf / in store . When I had to pay for a Taxi to Asda Pharmacy I was TOLD from staff there was NO available help with NO diabetic health care products either on shelf else in store . The entire procedures were costly & wasting time with no help financially for a wasted taxi journey after the daft referral from NHS 111 Service & lack of product help from Asda Pharmacy . ASHTON UNDER LYNE .

It is not the first time Tamworth Asda Pharmacy has not been able to fulfill part of a medication order. I realise it happens occasionally however the choices given such as return the prescription to the doctors and have it reissued, leading to further delays are not helpful therefore I am stuck no medication, no offer to call me when it is ready, no customer service. Added to this I was initially asked if I was there for someone elses medication before I had even spoken, GDPR concerns . However I understand from friends who work at ASDA they do not as a company take notice of revies so this is probably a waste of time

The worst pharmacy I dealt with. Waiting time for a prescription is always over an hour. It feels like as employees just not willing to work or care for you.

Just collected an emergency prescription, service from all staff excellent and so fast - thank you.

📌 Absolutely disgraceful experience at Asda Pharmacy Old Kent Road. The customer service from one of the staff members—who claimed to be a team leader or supervisor—was shockingly rude, arrogant, and completely unprofessional. She behaved as if she owned the entire place, speaking down to customers and showing zero respect or empathy. What made it worse was the refusal to sell a perfectly available over-the-counter product (FreeStyle Libre sensor) without any valid explanation. We were genuinely in need, had made the effort to come in person, and they clearly had the item in stock. Yet she flat-out refused to sell it, offering no reasonable justification. This happened on Saturday evening between 19:00pm and 21:00pm (21/03/2026), and the way the situation was handled was unacceptable—especially when dealing with customers who have medical needs. Staff like this should not be in positions of responsibility. Management seriously needs to address this behavior and reconsider who they put in customer-facing roles. 📌

My prescription sent there by mistake, despite Asda having it for three days it was still not ready to collect,told it would be at least one hour,I had already missed taking medication in morning staff showed no concern despite medication not one that can just be stopped I had no choice but to wait,during that time I witnessed other people coming to collect medication to be told it wasn't ready one man had already been two hours prior and it still wasn't made up ,Asda st Leonards has the worst pharmacy I have even visited the staff have a couldn't care less attitude and need to learn to be more caring ,at the end of the day they are there to provide a vital service and have a duty of care,if they are unable to provide that then they have no rights in providing a pharmacy which is probably only there to bring more customers into Asda store without giving any consideration to patients that need vital medication.

My son was referred to Asda pharmacy by 111 for a consultation, we went there and and was told I’m doing all the things right at home for him, they didn’t check his throat or his ears (had bad ear ache) even though I said he had had a temperature for 6 days and the calpol and Nurofen wasn’t bringing his temperature under 37.6. They said they would refer back to 111. Just feel like we were fobbed off again by Asda pharmacy.