Pharmacy AsdaReviews of pharmacy.asda.com

I have received absolutely terrible customer service from this pharmacy at The Galleries, in Washington. I suffer with chronic migraines, as diagnosed by a Consultant Neurologist and my GP has referred me to a specialist, who I saw yesterday. He has put me on 8mg of Candesartan, but told me that it’ll take several weeks before it starts to reduce the frequency and severity of my migraine headaches, which are very severe. Up until this point, and after seeing two different GP’s, I’ve been buying Nurofen Plus, as instructed by my doctor. Unfortunately, I have now been refused service, on the grounds of the medication being addictive due to containing codeine phosphate. On a few occasions, I’ve been dealt with by a little, Indian pharmacist, who is possibly the rudest, least caring man I’ve met in recent years. His advice - just take paracetamol and see your doctor. I’ve explained that I’ve seen two doctors and now a specialist and that I just need to get through the few remaining weeks, but he wouldn’t serve me, leaving me in pain, distressed and obviously unable to see a doctor for days. I’m a qualified healthcare professional and I know, only too well, what pharmacists are and are not allowed to do, and I really feel like this man is just getting off abusing the little power he has. I have offered to show him my appointment updates, on my phone, but he couldn’t have cared less. I’m a firm believer in that people who work in healthcare should be caring and empathetic, so I just don’t understand this man’s poor attitude. He knows only too well that a migraine cannot effectively be treated with paracetamol and he’s acting like I’ve not bothered to get the appropriate help. I’m very angry and disappointed and may yet raise a formal complaint re: this man and his complete lack of care and professionalism, not to mention his rude behaviour. Thank you Dr. Robinson

This is the last time Im going to use this pharmacy. It was closed when I arrived at 16.35 (16.30-17.00), so i hung around as my prescription had been sent there by the doctor. They opened when the Pharmacist was banging on the blinds for them to let her in. I then waited to be served by the most miserable man Ive ever come across. I was informed that it wouldnt be ready for 5-10mins. I asked if I would have to queue again. He said know. I returned 10mins later to a large queue, which i had to queue in because he didnt even make eye contact with me until i got to the front of the queue. All in all to collect a prescription 1hour 10mins. Never ever again.

Sutton in Ashfield. Staff unprofessional and have very little knowledge. Women on shift, Karen, how fitting, was rude and confrontational. Very miserable woman. Pharmacist on duty, a woman whose name I didn’t catch was also uninterested and provided very poor customer service.

The Lowestoft branch is useless, some days not open because pharmacist not shown up and other times staff just watch from hatch laughing and chatting rather than serve

Asda Pharmacy at Morley has got gradually worse over the last year. There staff use to be helpful and polite. Now you are left standing at the counter whilst they ignore you. Today I have been to collect my medication only to be told that even though they have had my prescription for 4 days it is stood in a back log awaiting sign off by the pharmacist and I will need to go back. I have been told this numerous times before. I have now taken action and changed my requested pharmacy to a pleasant, polite and helpful one! I will be staying away from Asda pharmacy in Future!!!

I feel transparent in this pharmacy, I have left several times without what I have needed after simply being ignored.

Was given a used injection. I provided all the evidence of a used pen immediately. every email is making a different story, they refused to help or take the product back and give me a refund. Very dangerous acts here. Do not waste your money pr take a risk with them

ASDA PHARMACY LANGLEY MILL Stood in a queue with 2 customers in front of me yesterday morning waiting to be served. I’m shocked that I stood for a good 10 minutes before walking away. The 3 members of staff totally ignored us and didn’t even make eye contact never mind say something polite like we will be with you in a couple of minutes. I’m also shocked to see so many other comments on here saying basically saying the same thing. The staff should feel ashamed of themselves, they looked totally miserable and clearly didn’t want to be there, if they are as unhappy as they looked they should find alternative jobs. If they won’t leave they should be sacked as their level of customer service is appalling. I don’t know who is responsible for them, Asda, The NHS or someone else but whoever it is they really need to make some staff changes as it’s the worst customer service I’ve experienced in many years.